Receptionist - Westrock Orthodontics

Rock Dental Brands; Poplar Bluff, Northern (MO, KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Flexible health and insurance options

Employee Assistance Program

Complimentary orthodontic treatments

Paid time off and holiday pay

401K retirement plan with matching

Job summary

Rock Dental Brands in Missouri seeks a friendly, detail‑oriented dental clinic receptionist to greet patients, schedule appointments, and support dentists and staff. You will help manage health records, insurance eligibility, and patient accounts while ensuring a smooth patient journey.

The ideal candidate has a high school diploma, basic computer skills, legible handwriting, and at least 2 years of office experience, with excellent communication and multitasking abilities, a team player who

Qualifications

• High school diploma is required.
• 2 years of office experience desired.
• Legible handwriting and basic computer skills.

Responsibilities

• Schedule and confirm patient appointments.
• Maintain dental health records and patient accounts.
• Verify insurance eligibility.
• Provide direct customer service to patients.
• Support office with housekeeping and stock management.

Skills

Excellent verbal and written comms

Organizational skills

Multi-tasking

Accept constructive criticism

Conflict resolution & team player

Tools

Basic computer skills

Job description

It’s fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. As a Dental clinic receptionist your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized.

Duties

• Patient scheduling and confirmation
• Dental health records
• Maintaining patient accounts
• Insurance eligibility
• Direct customer service
• General housekeeping and maintain office stock levels as needed.

Skills

• Excellent verbal and written communication skills
• Extensive organization skills and attention to detail
• Ability to multi-task and manage time efficiently
• Accept constructive criticism
• Conflict resolution and problem-solving and team Player

Qualifications

• High school diploma
• 2 years of office experience desired
• Legible handwriting
• Basic Computer skills

Qualities we Look For

• Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs.
• And, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind.

Total Rewards

• Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.
• flexible health and insurance options, Employee Assistance Program, and complimentary orthodontic treatments that help you and your family stay on track.
• Paid time off and holiday pay
• plan for the future with an industry-leading 401K retirement plan with matching company contributions.

At Rock Dental Brands, we believe that every team member shares the most important job, because whether directly or indirectly, we are all crucial to the patient journey. We are a unified team with a commonly held desire to give patients positive, uplifting experiences that they will want to share with others. Our team members are committed to continuous learning. A valued-voice for both our patients and practices, our clinical teams enjoy a rewarding career, complete with educational and growth opportunities, flexibility and financial stability. We invest in our people to further their knowledge and improve our patients’ experiences. We may be a bit biased, but we think it’s one of the best companies to work for. We truly value our team members. We challenge them daily and celebrate their successes. What really sets us apart from most other jobs is the opportunity to work together as a team, to truly make a difference in our patients’ lives, and to help create smiles that will last a lifetime. We take great pride in our company’s culture because it’s so rich and deeply embedded in everything we do.