Dental Front Desk Coordinator – Patient Care & Growth

Affordable Care, LLC; Topeka (KS); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Training provided

Health insurance

Dental insurance

Vision insurance

Life insurance

Flexible spending account

401(k)

9 paid holidays

Vacation days

PTO

Zusammenfassung

Affordable Dentures & Implants in Topeka, KS is seeking a friendly Dental Front Desk Coordinator to be the first point of contact for patients and support daily front office operations.

You will welcome patients, schedule appointments, process payments, verify insurance, discuss financing options like CareCredit, and maintain accurate records using Dentrix in a fast-paced dental office. Training provided and growth opportunities accompany a comprehensive benefits package.

Qualifikationen

• 2+ years of dental front office or dental receptionist experience required.
• Experience using Dentrix preferred.
• CareCredit experience preferred.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing the full dental insurance process, including insurance verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Ability to work efficiently in a fast-paced dental office.
• Positive attitude with a team-first mindset.
• Chairside assisting or oral surgery experience is a plus but not required

Aufgaben

• Welcome patients with professionalism and compassion while creating an exceptional first impression.
• Check patients in and out while maintaining an efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls and respond to patient inquiries regarding treatment, scheduling, pricing, financing, and office policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Maintain accurate patient records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Support office operations by preparing reports and administrative paperwork.
• Maintain a clean, organized, and welcoming reception area.
• Assist the clinical team with chairside support when needed.
• Perform additional duties as assigned to support the success of the practice.

Kenntnisse

Customer service

Organizational skills

Multitasking

Communication

Tools

Dentrix

CareCredit

Jobbeschreibung

Affordable Dentures & Implants in Topeka, KS is seeking a friendly Dental Front Desk Coordinator to be the first point of contact for patients and support daily front office operations.

You will welcome patients, schedule appointments, process payments, verify insurance, discuss financing options like CareCredit, and maintain accurate records using Dentrix in a fast-paced dental office. Training provided and growth opportunities accompany a comprehensive benefits package.