Dental Front Desk Coordinator - Must have Dental Practice experience

HealthYes Staffing Network; Delray Beach (FL); On-site; USD 3,306,000 - 3,857,000; Full time

Job summary

HealthYes Staffing Network is seeking a Dental Front Desk Coordinator with dental practice experience to join an established, patient-focused dental office in the Greater Delray Beach area. This permanent, full-time role features a daytime schedule (8:00 a.m.–5:00 p.m.), Monday through Friday, no weekends, and compensation starting in the mid-$20s per hour based on experience.

You will greet patients, manage calls, schedule appointments, verify insurance, process payments, maintain electronic

Qualifications

• Previous dental-office or front-desk experience is required.
• Scheduling, insurance verification, and patient payments experience is required.
• Strong customer service and patient communication skills.
• Ability to multitask effectively in a fast-paced dental practice.
• Professional telephone and email communication.
• Strong organizational skills and attention to detail.
• Comfortable working with computers and electronic patient records.
• Experience with Dentrix, Eaglesoft, Open Dental, or similar software is preferred.

Responsibilities

• Welcome patients and provide a professional, friendly first impression.
• Answer and manage incoming telephone calls.
• Schedule, confirm, reschedule, and coordinate patient appointments.
• Complete patient check-in and check-out procedures.
• Verify dental insurance coverage and patient eligibility.
• Collect copayments, balances, and other patient payments.
• Respond to general questions regarding treatment plans and financial arrangements.
• Maintain accurate electronic patient records and contact information.
• Support patient recall and reactivation efforts.
• Monitor the daily schedule and respond to cancellations or unexpected changes.
• Communicate scheduling and patient information to dentists, hygienists, assistants, and office leadership.
• Protect patient confidentiality and HIPAA compliance.
• Assist the Office Manager with administrative projects and daily practice needs.

Skills

Customer service

Patient communication

Multitasking

Telephone communication

Email communication

Organization

Attention to detail

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Dental Front Desk Coordinator / Patient Service Representative (Must have Dental Practice experience)

Greater Delray Beach Area, Florida | $26+ Per Hour | No Weekends

HealthYes Staffing Network is recruiting an experienced Dental Front Desk Coordinator to join an established, patient-focused dental practice in the Greater Delray Beach area.

This permanent, full-time position is ideal for someone with dental office experience who enjoys creating an excellent patient experience, maintaining an organized schedule, and helping a busy practice run smoothly.

Position Highlights

• Starting compensation in the mid-$20s per hour, based on experience
• Full-time, permanent position
• Monday through Friday
• 8:00 a.m.–5:00 p.m.
• No weekend requirements
• Consistent daytime schedule
• Established dental practice
• Professional, team-oriented environment
• Opportunities for continued training and professional growth

Responsibilities

• Welcome patients and provide a professional, friendly first impression
• Answer and manage incoming telephone calls
• Schedule, confirm, reschedule, and coordinate patient appointments
• Complete patient check-in and check-out procedures
• Verify dental insurance coverage and patient eligibility
• Collect copayments, balances, and other patient payments
• Respond to general questions regarding treatment plans and financial arrangements
• Maintain accurate electronic patient records and contact information
• Support patient recall and reactivation efforts
• Monitor the daily schedule and respond to cancellations or unexpected changes
• Communicate scheduling and patient information to dentists, hygienists, assistants, and office leadership
• Protect patient confidentiality and follow applicable HIPAA requirements
• Assist the Office Manager with administrative projects and daily practice needs

Qualifications

• Previous dental-office or dental front-desk experience is required
• Experience with scheduling, insurance verification, and patient payments
• Strong customer service and patient communication skills
• Ability to multitask effectively in a fast-paced dental practice
• Professional telephone and email communication
• Strong organizational skills and attention to detail
• Comfortable working with computers and electronic patient records
• Experience with Dentrix, Eaglesoft, Open Dental, or similar dental-practice software is preferred
• Dependable, professional, and comfortable collaborating with clinical and administrative team members

Compensation and Benefits

Compensation begins at mid-$20s per hour and is determined by directly relevant experience and qualifications.

Complete benefit eligibility and employment terms will be reviewed with qualified candidates during the screening process.

Confidential Application Process

The employer’s identity and precise worksite will be shared with qualified candidates during the screening process. HealthYes will not present your résumé or disclose your identity to the employer without your knowledge and permission.