Dental Front Desk Coordinator – Full-Time | $22–$24/hr | Bloomingdale, IL

Bright Direction Dental LLC.; Bloomingdale (IL); Sur place; USD 30 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Holiday pay

401(k) with company match

Voluntary benefits

Résumé du poste

Bloomingdale Dental Care in Bloomingdale, Illinois, is seeking a friendly, motivated Full-Time Front Desk Coordinator to join our busy practice. If you enjoy being the welcoming face of the office and taking ownership of daily front desk duties, we’d love to meet you.

This role covers scheduling, insurance coordination, and patient financial discussions, with a team-focused atmosphere. We offer competitive pay ($22–$24/hour) and benefits including medical, dental, vision, life insurance, 401(k)

Qualifications

• Must have strong knowledge of dental terminology, procedures, and insurance processes.
• Experience with dental scheduling, treatment coordination, and patient financial discussions.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to multitask.
• Dependable, professional, and team-oriented attitude.

Responsabilités

• Oversee daily front office operations and maintain efficient workflows.
• Train and onboard new front desk team members.
• Follow office policies and patient service standards.
• Collaborate with clinical and administrative teammates to keep the day running smoothly.
• Create a positive, professional, patient-focused environment.
• Greet patients and provide a friendly, welcoming experience.
• Schedule, confirm, and coordinate patient appointments.
• Manage reminders, cancellations, and rescheduling.
• Assist with patient registration, check-in, and recordkeeping.
• Verify insurance eligibility and benefits; submit and track claims.

Connaissances

Scheduling

Insurance processes

Patient financial discussions

Communication

Teamwork

Formation

High school diploma or equivalent

Outils

Dental practice management software

Office applications

Description du poste

Are you an experienced Dental Front Desk professional who loves helping patients, staying organized, and keeping a busy dental office running smoothly?

Bloomingdale Dental Care in Bloomingdale, Illinois, is looking for a friendly, motivated, and detail-oriented Full-Time Front Desk Coordinator to join our team!

We’re looking for someone who enjoys being the friendly face of the practice, building meaningful patient relationships, and taking ownership of daily front office responsibilities.

If you’re confident with scheduling, dental insurance, treatment coordination, and patient financial discussions, we’d love to meet you!

• COMPETITIVE PAY! Earn $22–$24 per hour.
• MAKE AN IMPACT! Play an important role in the daily success of the practice and the patient experience.
• CLOSE-KNIT TEAM! Work alongside dental professionals who value teamwork and supporting one another.
• VARIETY IN YOUR DAY! Enjoy a combination of patient interaction, scheduling, insurance, and treatment coordination.
• OPPORTUNITY TO LEAD! Help guide front office workflows and participate in training new team members.
• BUILD LASTING RELATIONSHIPS! Get to know patients and help create a welcoming environment they’ll look forward to visiting.
• GREAT BENEFITS! Medical, dental, vision, life insurance, paid time off, holiday pay, and 401(k) with company match.

BE THE SMILE THAT WELCOMES OUR PATIENTS!

At Bloomingdale Dental Care, we believe an exceptional patient experience begins the moment someone contacts our office.

As our Front Desk Coordinator, you’ll play an essential role in helping patients feel welcomed, informed, and confident in their dental care.

You’ll help keep the front office organized, support your teammates, and ensure patients receive excellent service from their first phone call through checkout.

WHAT YOU'LL BE DOING

FRONT OFFICE OPERATIONS & TEAMWORK

Help oversee daily front office operations and maintain efficient workflows.

Support training and onboarding of new front desk team members.

Follow established office policies, procedures, and patient service standards.

Collaborate with clinical and administrative teammates to keep the day running smoothly.

Help create a positive, professional, and patient-focused environment.

PATIENT SCHEDULING & COORDINATION

Greet patients and provide a friendly, welcoming experience.

Schedule, confirm, and coordinate patient appointments.

Manage appointment reminders, cancellations, and rescheduling.

Follow up on recall appointments and unscheduled treatment plans.

Help maintain productive schedules while keeping patient needs a top priority.

Ensure accurate patient registration, check-in, check-out, and recordkeeping.

INSURANCE, BILLING & TREATMENT COORDINATION

Verify dental insurance eligibility and benefits.

Submit and track insurance claims and follow up on outstanding claims.

Assist patients with understanding treatment plans and financial arrangements.

Confidently discuss treatment costs, insurance estimates, and payment options.

Support treatment acceptance through clear, compassionate communication.

Manage patient billing, accounts receivable, and collection follow-up.

Help resolve patient questions and concerns professionally and efficiently.

WHAT WE'RE LOOKING FOR

We’re looking for someone who brings a positive attitude, strong organizational skills, and a genuine passion for helping patients.

Strong knowledge of dental terminology, procedures, and insurance processes.

Experience with dental scheduling, treatment coordination, and patient financial discussions.

Comfortable working with dental practice management software and general office applications.

Excellent communication and interpersonal skills.

Strong attention to detail and ability to multitask.

Confidence handling patient questions and resolving concerns.

Dependable, professional, and team-oriented attitude.

Ability to take initiative and work independently when needed.

High school diploma or equivalent.

Most importantly, we’re looking for someone who enjoys being part of a dental team and takes pride in creating an exceptional patient experience!

COMPENSATION & BENEFITS

$22–$24 per hour.

Medical, dental, vision, and life insurance for eligible full-time employees working 30+ hours per week.

Access to additional voluntary benefits.

Paid time off and holiday pay for eligible full-time employees.

401(k) retirement savings plan with company match.

YOUR WORK SCHEDULE

Beginning January 2027, Friday hours will change to 8:00 AM – 1:00 PM.

OFFICE LOCATION

Bloomingdale Dental Care
290 Springfield Dr., Suite 100
Bloomingdale, IL 60108

Physical Requirements: Ability to occasionally lift 15–30 pounds.

READY TO BE AN IMPORTANT PART OF A GREAT DENTAL TEAM?

If you’re an experienced Dental Front Desk professional who enjoys helping patients, keeping things organized, and making a positive impact every day, Bloomingdale Dental Care could be the perfect fit!

We’re looking for someone who brings experience, enthusiasm, and a team-first attitude to our practice.

Come help us create exceptional patient experiences while building a rewarding career in dentistry!

Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.