Dental Front Desk Coordinator - Flexible Schedule + PTO

PALMER SMILES PC; Springfield (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Paid time off

Training & development

Job summary

Palmer Smiles PC is seeking a capable Front Desk Representative to join our dental practice. The ideal candidate has 3–5 years of hands-on experience at the front desk, with a solid understanding of dental terminology, insurance coordination, scheduling, and practice management systems.

You will work independently in a fast-paced environment, communicating professionally with patients and insurance providers, and handling multiple responsibilities with precision and care.

Qualifications

• 3–5 years of hands-on experience at the front desk of a dental practice.
• Strong understanding of dental terminology, insurance, treatment coordination, scheduling, and practice management systems.
• Ability to work independently and manage a busy schedule with accuracy.

Responsibilities

• Manage and maintain the doctor's daily and future schedules.
• Coordinate appointments for consultations, restorative procedures, hygiene, emergencies, and follow-up visits.
• Confirm appointments and follow up on missed or canceled appointments.

Skills

Dental front desk

Scheduling

Insurance coordination

Communication

Detail orientation

Tools

Dentrix

Dentrix Ascend

Open Dental

Eaglesoft

Job description

Palmer Smiles PC is seeking a capable Front Desk Representative to join our dental practice. The ideal candidate has 3–5 years of hands-on experience at the front desk, with a solid understanding of dental terminology, insurance coordination, scheduling, and practice management systems.

You will work independently in a fast-paced environment, communicating professionally with patients and insurance providers, and handling multiple responsibilities with precision and care.