Dental Front Desk Coordinator

Dental365; Tinton Falls (NJ); On-site; USD 40,000 - 80,000; Full time

Job summary

An innovative dental practice is seeking a Treatment Coordinator to enhance the patient experience. This role goes beyond traditional front desk duties, requiring a warm and welcoming demeanor to create a lasting impression. You'll manage patient schedules, handle billing inquiries, and ensure smooth operations within the practice. Join a supportive team that values your growth and well-being, and be part of a company that prioritizes patient care over sales. If you're ready to make a meaningful impact in the dental field, this is the opportunity for you!

Benefits

Flexible Health and Vision Insurance Plans

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Qualifications

• Prior dental experience is required for this role.
• Exceptional organizational and communication skills are essential.

Responsibilities

• Greet and welcome patients with high-level concierge care.
• Manage schedules and confirm patient appointments efficiently.

Skills

Organizational Skills

Interpersonal Communication

Customer Service

Education

Prior Dental Experience

Tools

Denticon

Job description

Join the future of dentistry, led by dentists

At Dental365, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception in 2014, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you’re a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey.

At Dental365, our Treatment Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.

OUR PRACTICE:

4001 Asbury Ave #1, Tinton Falls, New Jersey 07753

HIRING SCHEDULE:

• Monday: 8:00am - 6:00pm
• Tuesday: 9:00am - 7:00pm
• Thursday: 9:00am - 7:00pm
• Friday: 9:00am - 2:00pm (off when working Saturday)

RESPONSIBILITIES:

• Warmly greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules - input and confirm patient appointments.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

QUALIFICATIONS:

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

OUR BENEFITS:

• Generous Compensation: We invest in the best and are competitive in our salary offers.
• Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
• 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan up to 6%.
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.

*All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.

Step into a new era with Dental365

A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We’ve thought through every step in the patient’s experience to perfect our communication and care so that each visit is an eagerly anticipated event.

We’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.

Dental365 celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.

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