Dental Front Desk manager

NUANCE DENTAL STUDIO P LLC; New York (NY); On-site; USD 65,000 - 118,000; Full time

Job summary

Join a close-knit team at a forward-thinking dental studio as a Front Desk Manager. This role is pivotal in ensuring smooth operations, from managing staff to optimizing scheduling and case acceptance. You will lead a dedicated team, providing exceptional customer service while maintaining a well-organized front desk. With competitive pay and a supportive work environment, this position offers opportunities for professional growth and development. If you are passionate about creating a positive patient experience and thrive in a drama-free workplace, this is the perfect opportunity for you.

Benefits

Bonus based on performance

Dental insurance

Free uniforms

Opportunity for advancement

Training & development

Employee assistance program

Employee discount

Flexible spending account

Health savings account

Paid time off

Professional development assistance

Retirement plan

Qualifications

• Proven experience in a front desk or administrative role.
• Strong leadership and organizational skills.

Responsibilities

• Lead scheduling and case acceptance for the office.
• Manage front desk staff and ensure exceptional service.

Skills

Customer Service

Staff Management

Scheduling

Budget Management

Education

High School Diploma

Degree in Business Administration

Tools

Office Management Software

Scheduling Software

Job description

Benefits:

1. Bonus based on performance
2. Competitive salary
3. Dental insurance
4. Free uniforms
5. Opportunity for advancement
6. Training & development

Job Description:

Lead the office to highly productive scheduling and profitable case acceptance.

About Us:

Nuance Dental Studio is a tight-knit family looking for a serious professional to join our drama-free organization.

Front Desk Manager Responsibilities:

1. Defining and implementing front desk objectives and procedures.
2. Hiring and training staff and managing shift schedules.
3. Tending to guests' complaints and questions while providing exceptional customer service.
4. Ensuring that the front desk and reception area is kept clean and organized.
5. Maintaining front desk office supplies and equipment.
6. Managing budgets, records, and contracts.
7. Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
8. Conducting performance reviews with front desk staff.
9. Generating reports and feedback for presentation to the general manager.
10. Performing administrative duties such as filing and updating records, among others, as needed.

Job Types: Full-time, Contract

Pay: $65,000.00 - $118,000.00 per year

Additional Benefits:

1. Employee assistance program
2. Employee discount
3. Flexible spending account
4. Health savings account
5. Paid time off
6. Professional development assistance
7. Retirement plan