Dental Front Desk Coordinator

Star Dental Partners; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation based on经验

Monthly team member incentive bonus

401K

Paid Time Off

Paid company holidays, bereavement, &和

Medical, Dental, and Vision

Short Term Disability

Pet Insurance

Life & AD&D insurance

Job summary

Crabtree Valley Dental in Raleigh, NC is hiring a Full Time Dental Front Desk Coordinator to join a patient-centered practice with collaborative professionals. You will manage front desk duties, greet patients, schedule appointments, handle payments and insurance verifications, and support daily operations with a positive, professional demeanor.

The ideal candidate has strong customer service, excellent communication, and the ability to multitask in a busy dental office.

Qualifications

• High school diploma required; dental front office experience preferred.
• Strong customer service and interpersonal skills.
• Ability to multi-task and communicate clearly with patients.

Responsibilities

• Welcome and greet patients for a positive first impression.
• Check in and check out patients; schedule appointments.
• Answer incoming calls and coordinate patient payments.
• Verify insurance information and assist with claims as needed.

Skills

Customer service

Interpersonal skills

Multi-tasking

Communication skills

Education

High school diploma

2+ years dental front office experience

Tools

Computer software proficiency

Job description

Crabtree Valley Dental is now hiring a Full Time Dental Front Desk Coordinator in Raleigh, North Carolina!
As a Full Time Dental Front Desk Coordinator, come join our community of collaborative, high-quality clinical, business and operations professionals.
We are looking for a new team member that is self-motivated, driven, great with multi-tasking and loves providing great customer service to our wonderful dental patients!
The ideal candidate needs to be efficient at submitting insurance claims, posting insurance payments, and have solid overall front office knowledge.
Full Time Dental Front Desk Coordinator Schedule
Monday - Thursday 7:30am - 4:30pm and Friday 7:30am - 2:30pm
Full Time Benefits

• Competitive Compensation based on Experience
• Monthly Team Member Incentive Bonus
• 401K
• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Advantages

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program for all employees and their household
• Submitting insurance claims, posting insurance payments, and have solid overall front office knowledge
• Welcome and greet patients for positive first impressions
• Patient check in/out
• Appointment scheduling
• Coordinating patient payments
• Answers incoming calls
• Confirm appointments
• Confirming patient information and gathering needed patient documentation
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Knowledge of case acceptances, budgeting, and insurance
• High school diploma required
• 2 or more years dental front office experience preferred
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team
• Knowledge and ability to execute Insurance Verifications, Claims Management
• Confident and skilled in dental treatment case presentations
• Experienced in creating scheduling productive and efficient provider schedules
• Self starter, quick learner, reliable
• Prolonged sitting and standing as needed
• Ability to lift up to 10 lbs.