Dental Front Desk Coordinator

Bright Direction Dental; Clyde (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading dental practice in Clyde, OH is seeking a Full-Time Front Desk Coordinator to manage front desk activities and enhance patient interactions. The ideal candidate will demonstrate excellent communication skills and a friendly demeanor, ensuring efficient workflow and exceptional customer service. Responsibilities include scheduling appointments, managing patient records, and coordinating with dental staff to provide top-notch patient care. Join a supportive team and enjoy comprehensive benefits including medical, dental, and 401(k) with company match.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401(k) with Company Match

Qualifications

• Proven experience in a front desk or administrative role, preferably in a dental office.
• Knowledge of dental terminology, procedures, and insurance processes.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule appointments and maintain the appointment calendar.
• Coordinate with dental assistants and hygienists for seamless patient care.

Skills

Communication

Organizational Skills

Interpersonal Skills

Education

High school diploma or equivalent

Tools

Dental office software

Job description

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Bright Direction Dental provided pay range

This range is provided by Bright Direction Dental. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $22.00/hr

Full-time Front Desk Coordinator position available at our Clyde, OH practice.

Premier Dental is looking for an enthusiastic Full-Time Front Desk Coordinator to join our team. The Front Desk Coordinator will be responsible for overseeing and coordinating the front desk activities in the office along with assisting other areas when directed. This position plays a key role in providing excellent customer service, managing patient interactions, and ensuring efficient workflow at the front desk.

The ideal candidate will hold a friendly and professional demeanor, demonstrate excellent communication skills and compassion supporting the patient experience. Works effectively in a team environment. They must be able to communicate well. In fact, must be the best communicator in the practice. The number one responsibility of all employees is patient care and meeting patient needs.

Premier Dental - 510 E McPherson Hwy, Clyde, OH 43410

Office Schedule

• Monday 9:30 AM - 6:30 PM
• Tuesday 7:30 AM - 5:30 PM
• Wednesday 7:30 AM - 5:30 PM
• Thursday 9:30 AM - 6:30 PM
• Friday 8:30 AM - 3:30 PM
  
  

Compensation

• $18 - $22 per hour (flexible with more experienced candidates)
  
  

Bright Direction Dental is proud to offer a comprehensive benefits package designed to support the health and well-being of our employees. Full-time employees (working 30 or more hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits.

In addition, all employees-both full-time and part-time-are eligible for paid time off, holiday pay, and participation in our 401(k) retirement savings plan, which includes a company match.

We are committed to providing valuable benefits to meet the diverse needs of our team.

Requirements

Patient Interaction

• Greet patients and visitors in a friendly and professional manner.
• Schedule appointments and maintain the appointment calendar.
• Answer phone calls and address inquiries or direct them to the appropriate department.
• Verify patient information and insurance details.
  
  

Appointment Management

• Coordinate and schedule appointments based on dentist availability.
• Communicate with other offices through phone, email, and fax.
• Send appointment reminders to patients and confirm appointments.
• Handle appointment cancellations and rescheduling.
• Ensures re-care is being booked.
• Follows up with patients on unscheduled treatment plans.
  
  

Administrative Tasks

• Maintain accurate patient records and update information as needed.
• Handle patient registration and check-in/check-out processes.
• Process and verify insurance information.
• Collect and record payments for services rendered.
• Oversees and participates in collections of aged receivables.
  
  

Team Coordination

• Coordinate with dental assistants, hygienists and other staff to ensure seamless patient care.
  
  

Problem Resolution

• Address patient concerns and resolve issues related to appointments, billing, or service.
• Collaborate with dental professionals to handle patient complaints effectively.
  
  

Qualifications

• Proven experience in a front desk or administrative role, preferably in a dental office.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Knowledge of dental terminology, procedures, and insurance processes.
• Proficient in using dental office software and general office applications.
• High school diploma or equivalent.
  
  

Physical Requirements

• Must be able to lift up to 15-30 pounds at time.
  
  

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Restaurants

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