Dental Front Desk Coordinator

Farmbrook Dental Group PC; Bloomfield Hills (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established general dentistry practice is looking for a full-time front desk/receptionist to join their close-knit team in Bloomfield Hills. This role emphasizes exceptional customer service, where the right candidate will greet patients, manage appointments, and handle billing and insurance claims. The team values a caring and energetic attitude, along with strong organizational and communication skills. Opportunities for learning and growth are available for those with a passion for patient care. If you are a team player who thrives in a supportive environment, this is the perfect opportunity for you.

Qualifications

• Dental experience preferred but not mandatory; willingness to learn is key.
• Strong customer service skills and a positive attitude are essential.

Responsibilities

• Greeting patients and managing appointment schedules.
• Handling billing and dental insurance claims efficiently.

Skills

Customer Service

Dental Terminology

Organization Skills

Communication Skills

Basic Computer Competency

Job description

We are a general dentistry practice in Bloomfield Hills seeking a full time front desk/receptionist to join our amazing team. Dental experience is preferred, but it is most important that we find the right person. We are a close-knit team with great patients and families. We place a high value in both our customer service and it is important we find someone who meets this criteria.

Job duties and skills include: but are not limited to

1. Greeting patients, answering phones, scheduling and maintaining a full appointment schedule, checking patients in and out, billing, and dental insurance claims.
2. Experience with dental insurance, dental terminology, including ADA codes, and basic computer competency.
3. We are willing to teach these skills if you are the right fit for our team.
4. We want team members to have a caring, positive, and energetic attitude as well as a willingness to be a team player.
5. We value good organization skills, punctuality, good communication, and most of all, a high level of patient service.
6. As this is primarily a customer service job, we just want you to help us take great care of our patients.

Pay and benefits are negotiable depending on the strength and experience of the applicant.

If you are interested in this position, we would love the opportunity to meet you. Please include your resume with application.