Dental Front Desk Coordinator

Dental365; Wyomissing (Berks County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous compensation

Flexible health and vision insurance

401(k) retirement plan

Generous paid time off

Exclusive in-house dental program

Extra perks and fringe benefits

Job summary

A leading dental organization in Wyomissing is seeking a Front Desk Coordinator to enhance the patient experience at their practice. The role involves welcoming patients, managing schedules, collecting payments, and ensuring a high level of patient care. Candidates should have prior dental experience and strong organizational skills to multitask efficiently. This position offers competitive compensation, flexible health plans, and generous paid time off, fostering a supportive work culture that values growth and diversity.

Qualifications

• Prior dental experience is required.
• 1+ year of experience with dental insurance required.
• Resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Manage schedules – input and confirm patient appointments.
• Collect co-payments and verify insurance eligibility.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Exceptional organizational skills

Strong interpersonal communication skills

Flexibility to adapt to varying schedules

Job description

Join the future of dentistry, led by dentists

At Dental365, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception in 2014, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you’re a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey.

At Dental365, our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.

Our Practice:

2228 State Hill Road, Wyomissing, Pennsylvania 19610

Hiring Schedule:

• Sunday: OFF
• Monday: 7:15am - 4:00pm
• Tuesday: 7:15am - 5:00pm
• Thursday: 7:15am - 6:00pm
• Friday: 7:15am - 1:00pm
• Saturday: 8:00am - 1:00pm (1 per month) – When you work a Saturday with us, you'll have a weekday off

Responsibilities:

• Warmly greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules – input and confirm patient appointments.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Qualifications:

• Prior dental experience is required.
• 1+ year of experience with dental insurance required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Our Benefits:

• Generous compensation – competitive salary offers.
• Flexible health and vision insurance plans tailored to you and your family's well-being.
• 401(k) retirement plan with matching.
• Generous paid‑time‑off – accrue up to 3 weeks, along with company‑recognized holidays and a self‑care "you" day.
• Exclusive in‑house dental program – heavily discounted services for you and your immediate family.
• Extra perks and fringe benefits.

Step into a new era with Dental365

We embrace cutting‑edge technology in a reassuring environment that goes beyond ordinary dental practice. We’ve thought through every step in the patient’s experience to perfect our communication and care so that each visit is an eagerly anticipated event.

We’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.

Dental365 celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Our diversity is one of our greatest strengths, and as an equal opportunity employer, we are proud to promote a work environment where all differences are respected.