Dental Front Desk Concierge | Patient Experience Leader

Socket.dev; Centereach (NY); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Generous Pay

Health & Vision Insurance

401K with Match

Paid Time Off

In-house Dental Program

Fringe Benefits

Job summary

Leading Edge Specialized Dentistry in Centereach, NY is seeking a motivated concierge/front-desk associate with prior oral surgery experience to warmly greet patients, manage phones, and schedule appointments using Denticon.

You will verify insurance, collect co-pays, respond to billing inquiries, and support the Practice Manager. We offer generous benefits including health/vision insurance, 401(k) with matching, and paid time off. Schedule is Mon-Fri 8:45am-5:00pm, full-time.

Qualifications

• Prior oral surgery experience in a dental setting is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS). as needed
• Respond to patient billing or financial inquiries, directing them to the appropriate departments. as needed
• Assist with various office duties as directed by the Practice Manager.

Skills

Prior oral surgery experience

Organizational skills

Interpersonal communication

Job description

Leading Edge Specialized Dentistry in Centereach, NY is seeking a motivated concierge/front-desk associate with prior oral surgery experience to warmly greet patients, manage phones, and schedule appointments using Denticon.

You will verify insurance, collect co-pays, respond to billing inquiries, and support the Practice Manager. We offer generous benefits including health/vision insurance, 401(k) with matching, and paid time off. Schedule is Mon-Fri 8:45am-5:00pm, full-time.