Dental Front Desk Concierge - Full-Time, Patient Care

Dentologie; River Forest (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance (incl. dental)

401K

Vision insurance

Life and disability insurance

Transit/parking stipend

FSA

Paid holidays & PTO

Job summary

Dentologie is seeking a full-time Front Desk Concierge at our Oak Park River Forest practice. The role requires at least 1 year of dental front desk experience, and offers hourly compensation of $20–$22 based on experience, with a strong benefits package and a supportive culture.

You will greet patients, schedule and confirm appointments, present treatment plans, handle payments, and coordinate with staff to deliver exceptional patient care.

Qualifications

• Excellent verbal and written communication skills.
• Interpersonal and customer service skills are essential.
• Strong organizational skills and attention to detail.
• Effective time management with the ability to meet deadlines.
• Commitment to patient care.

Responsibilities

• Professionally greet and communicate with patients.
• Schedule and confirm appointments.
• Present accurate treatment plans and answer questions.
• Accept payment for services and post to ledger.
• Answer phones, texts, and emails promptly and professionally.
• Coordinate with staff and patients.
• Handle confidential medical information with discretion.
• Check in lab cases.
• Share custodial duties to maintain office sanitation.
• Assist with training new team members as needed.

Skills

Verbal & written communication

Interpersonal skills

Organizational skills

Time management

Patient care

Analytical thinking

Problem-solving

Ability to work under pressure

Job description

Dentologie is seeking a full-time Front Desk Concierge at our Oak Park River Forest practice. The role requires at least 1 year of dental front desk experience, and offers hourly compensation of $20–$22 based on experience, with a strong benefits package and a supportive culture.

You will greet patients, schedule and confirm appointments, present treatment plans, handle payments, and coordinate with staff to deliver exceptional patient care.