Dental Front Desk Administrative Assistant

Dr. Carter Reeves & Associates; Ashburn (VA); On-site; USD 51,577,000 - 71,635,000; Full time

Benefits offered by this job

Health benefits

401k

PTO

Bonuses

Continuing education

Dental benefits

Growth opportunities

Job summary

Dr. Carter Reeves & Associates in Ashburn, VA is seeking a Front Office Administrative Assistant to be the first smile patients see. The role combines friendly front desk hospitality with essential administrative tasks in a fast-paced dental practice.

You will greet patients, answer calls, schedule appointments, verify insurance, collect payments, and support the clinical team. HS diploma required; customer service experience a plus.

Qualifications

• Previous dental, medical, or customer service experience preferred.
• Experience with Open Dental, or similar practice management software is a plus.
• High school diploma or equivalent required.
• Basic computer proficiency with Microsoft Office and email.

Responsibilities

• Welcome patients with warmth, professionalism, and genuine hospitality.
• Answer incoming phone calls with enthusiasm and confidence.
• Schedule and coordinate patient appointments efficiently.
• Verify insurance benefits and collect patient information.
• Check patients in and out while maintaining accuracy.
• Present financial arrangements and collect payments.
• Maintain a clean, organized, and inviting reception area.
• Assist with patient communications, recalls, and appointment confirmations.
• Support the clinical team to keep the daily schedule running smoothly.
• Complete administrative projects and office tasks as assigned.

Skills

Customer service

Communication

Organizational skills

Punctuality

Team player

Adaptability

Open Dental familiarity

Education

High school diploma or equivalent

Tools

Open Dental

Job description

Front Office Administrative Assistant

Join Our Award-Winning Dental Team!

Do you love helping people feel welcome? Are you organized, positive, and able to keep multiple priorities moving while delivering exceptional customer service?

Our established, modern dental practice is looking for an enthusiastic Front Desk Greeter & Administrative Assistant to become the first smile our patients see when they walk through our doors. This position is ideal for someone who enjoys building relationships, thrives in a fast-paced environment, and takes pride in creating an outstanding patient experience.

What You'll Do

• Welcome patients with warmth, professionalism, and genuine hospitality.
• Answer incoming phone calls with enthusiasm and confidence.
• Schedule and coordinate patient appointments efficiently.
• Verify insurance benefits and collect patient information.
• Check patients in and out while maintaining accuracy.
• Present financial arrangements and collect payments.
• Maintain a clean, organized, and inviting reception area.
• Assist with patient communications, recalls, and appointment confirmations.
• Support the clinical team to keep the daily schedule running smoothly.
• Complete administrative projects and office tasks as assigned.

We're Looking For Someone Who Is:

• Friendly, compassionate, and naturally outgoing.
• Highly organized with excellent attention to detail.
• Dependable, punctual, and professional.
• Comfortable learning new technology and dental software.
• An excellent communicator both in person and over the phone.
• Able to multitask while maintaining a positive attitude.
• Passionate about providing five-star customer service.
• A true team player who enjoys helping others succeed.

Preferred Qualifications

• Previous dental, medical, or customer service experience preferred.
• Experience with Open Dental, or similar practice management software is a plus.
• High school diploma or equivalent required.
• Basic computer proficiency with Microsoft Office and email.

What We Offer

• Competitive pay based on experience
• Paid holidays and PTO
• Health benefits (for eligible employees)
• Retirement plan with employer contribution
• Continuing education and professional development
• Employee and family dental benefits
• Supportive team environment
• Opportunities for growth and advancement

Why Join Our Practice?

We're more than a dental office—we're a team that genuinely cares about our patients and one another. We believe every patient deserves an exceptional experience from the moment they call until they leave with a smile. If you're energetic, compassionate, and ready to make a difference every day, we'd love to meet you.

Benefits:

• Medical
• Dental
• 401k
• PTO
• Bonuses

Compensation:

• $18-$25/hour