Dental Front Desk Admin (Bilingual Preferred)

Cambridge Health Alliance; Cambridge (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

Cambridge Health Alliance is seeking a full-time Clerical and Administrative Support role at the Windsor Street Care Center in Cambridge. The position supports CHA Dental Services, handles patient registration, scheduling, billing, and records management, with a focus on excellent customer service.

Requirements include a High School Diploma or GED, one year of outpatient experience preferred, and bilingual skills in Spanish, Portuguese or Haitian Creole.

Qualifications

• High School Diploma or GED required.
• One year of experience in an outpatient medical setting preferred.
• Bilingual in Spanish, Portuguese or Haitian Creole preferred.
• Experience with Dentrix preferred.
• Excellent customer service and attention to detail required.

Responsibilities

• Handle calls courteously and professionally.
• Register patients and schedule appointments via Epic.
• Verify insurance eligibility.
• Maintain and support paper and electronic medical records.
• Process co-pays and reconcile daily receipts.
• Assist care providers with administrative tasks and correspondence.
• Attend departmental meetings and participate in the care team.

Skills

Customer service

Bilingual Spanish

Bilingual Portuguese

Bilingual Haitian Creole

Education

High School Diploma or GED

Tools

Dentrix

Job description

Cambridge Health Alliance is seeking a full-time Clerical and Administrative Support role at the Windsor Street Care Center in Cambridge. The position supports CHA Dental Services, handles patient registration, scheduling, billing, and records management, with a focus on excellent customer service.

Requirements include a High School Diploma or GED, one year of outpatient experience preferred, and bilingual skills in Spanish, Portuguese or Haitian Creole.