Dental Front Desk

Bluetree Dental; Reno (NV); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Stable schedule

PTO + 6 holidays

Medical/Dental/Vision

401(k) with company match

Life insurance

Disability insurance

EAP

Discount programs

Career growth

Job summary

Aland Family Dentistry in Reno, NV is seeking a reliable Front Desk / Business Associate to manage our schedule and deliver exceptional care to patients. You will greet patients, confirm appointments, handle calls, and process payments in a fast-paced, friendly environment.

The role requires 1–3 years front office experience in medical or dental settings, strong communication skills, and proficiency with practice management software.

Qualifications

• 1–3 years of front office experience in a medical or dental practice (required).
• Proven ability to manage patient scheduling and fill gaps in the calendar.
• Dependable, punctual, professional, and team‑oriented with a strong work ethic.
• Proficient with practice management software and excellent verbal/written communication.

Responsibilities

• Productive Schedule Management: manage provider and clinical schedules for efficient workflow.
• Appointment Confirmations & Fill-Ins: confirm appointments, manage short-call lists, fill openings to minimize downtime.
• Patient Hospitality & Check-In: warmly welcome patients, collect intake information, set expectations.
• Front Desk Operations: handle calls, update records, assist with inquiries, process payments, support operations.
• Team Synergy: collaborate with clinical staff and participate in morning huddles.

Skills

Front desk experience

Scheduling

Team oriented

Communication skills

Safety awareness

Tools

Practice management software

Multi-line phone system

Job description

• Schedule: Monday – Thursday, 7:30 AM – 5:00 PM (with Fridays on occasion)
• Pay Rate: $18.00 – $22.00 per hour (DOE)

• Company: Aland Family Dentistry
• Location: Reno, NV
• Job Type: Full-Time
• Schedule: Monday – Thursday, 7:30 AM – 5:00 PM (with Fridays on occasion)
• Pay Rate: $18.00 – $22.00 per hour (DOE)

Front Desk / Business Associate

Advance Your Career with Aland Family Dentistry!

Are you an experienced, dependable front office professional looking for a warm, supportive, and well-organized clinical home? We are looking for a punctual, professional, and team-oriented Business Associate to manage our schedule and deliver exceptional care to our Reno patients!

Why Choose the Aland Family Dentistry Team?

At Aland Family Dentistry, we provide compassionate, gentle, and broad-scope care to patients throughout Northern Nevada. We don't just treat patients—we build genuine, lasting friendships. Our close-knit clinical team gets along incredibly well, loves to laugh, and functions like a supportive family.

By Joining Our Clinical Home, You Will Collaborate Side-by-side With Two Dedicated, Passionate Providers Who Have Built a Reputation Of Trust And Excellence In The Reno Community

• Dr. Troy Aland: For Dr. Aland, dentistry is a lifelong passion. He focuses heavily on helping patients overcome dental anxieties, conquer pain, and discover that a visit to the dentist can be a comfortable experience. He believes in fostering a fun, low-stress workplace where the team respects and admires one another's dedication.
• Dr. Mathew Stewart: A born-and-raised Reno native whose family has been shaping the local dental community for decades—his father practiced dentistry in Reno for 32 years, and his mother trained local assistants. Graduating in 2015, Dr. Stewart brings a modern, highly communicative approach to our practice.

What You’ll Do Every Day (Responsibilities)

• Productive Schedule Management: Expertly manage and optimize provider and clinical schedules to maintain an efficient, productive daily workflow.
• Appointment Confirmations & Fill-Ins: Proactively confirm patient appointments, manage short-call lists, and quickly fill cancellations or openings to minimize schedule downtime.
• Patient Hospitality & Check-In: Welcome every patient warmly, gather accurate intake information, and set positive expectations for their visit.
• Front Desk Operations: Handle multi-line phone calls with ease, securely update patient records, assist with basic account inquiries, process payments, and support daily practice operations.
• Team Synergy: Partner closely with clinical staff and participate in morning huddles to keep daily patient care seamless.

What We're Looking For (Qualifications)

• Experience Required: 1 to 3 years of previous front office experience in a medical or dental practice (required).
• Schedule Mastery: Proven hands-on experience managing patient scheduling, including optimizing provider books and actively filling schedule gaps.
• Core Professional Qualities: Dependable, punctual, professional, and team-oriented with a strong work ethic.
• Technical & Communication Skills: Comfortable navigating multi-line phone systemsand practice management software with excellent verbal and written communication.
• Mindset: A self-motivated professional with high attention to detail who naturally aligns with our core values (Caring, Creative, Credible, Committed).
• Safety & Compliance: This position is safety-sensitive; successful completion of a pre-employment drug screen is required. We strictly adhere to CDC, OSHA, and ADA safety standards.

Perks & Benefits That Support Your Whole Life

• Competitive Pay: $18.00 – $22.00 per hour (Depending on Experience).
• Consistent Work Schedule: Monday – Thursday, 7:30 AM – 5:00 PM (with occasional Friday shifts).
• Time Off: Accrual-based Paid Time Off (PTO) + 6 Paid Holidays each year.
• Healthcare Package: Comprehensive Medical (choose from 5 tailored plans), Dental, and Vision coverage.
• Financial Security: 401(k) plan featuring a generous Company Match, plus Life Insurance, Short-Term, and Long-Term Disability coverage.
• Family Support: Free Team Member Assistance Program (EAP) for you and your household.
• Exclusive Discounts: Team Member Services Discounts, Service & Achievement Recognition Programs, and corporate cell phone plan savings.
• Career Growth: Endless opportunities for ongoing professional development and career advancement!

This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment.

Aland Family Dentistry is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry.

Bluetree's Mission And Vision

• Mission: To give people something to smile about, today, and tomorrow.
• Vision: Changing lives, changing dentistry.

Core Values That Guide Us

• Caring: Prioritize the needs of patients, team members, and practices.
• Creative: Foster innovation and explore better ways to enhance dental care.
• Credible: Build trust through experience, education, authenticity, and unwavering commitment.
• Commitment: Stay dedicated to our values, mission, and vision.

Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.

The Pay Range For This Role Is

18 - 22 USD per hour(Aland Family Dentistry - Continental)