Dental Front Desk

Alumni Ventures; Chicago (IL); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K

Vision insurance

Employer-paid life insurance

$50/month for transit or parking

Flexible spending accounts

Paid holidays

Paid time off

Paid sick time

Job summary

A dental practice in Chicago is seeking a full-time Front Desk Concierge to provide exceptional service to patients. The role requires a minimum of one year of dental front desk experience and includes responsibilities such as greeting patients, scheduling appointments, and managing payments. Competitive hourly pay ranges from $18 to $22 based on experience, along with a comprehensive benefits package including medical, dental, and paid time off. Join a supportive culture where your contributions are valued and rewarded.

Qualifications

• Minimum 1-year dental front desk experience required.
• Proven ability to meet deadlines.
• Ability to function well in a high-paced environment.

Responsibilities

• Professionally greet and communicate with patients.
• Provide a Positive 10-star Patient Experience.
• Schedule and confirm appointments.
• Present accurate treatment plans.
• Accept payment for services.
• Answer phones, texts and emails.

Skills

verbal communication skills

written communication skills

interpersonal skills

customer service skills

organizational skills

attention to detail

time management skills

patient care

analytical skills

problem-solving skills

Job description

Front Desk Concierge

Our Dentologie dental practice (Streeterville) is seeking a full-time Front Desk Concierge (minimum 1-year dental front desk experience required)! Schedule: As a full-time employee, you need to be comfortable working Monday-Friday, 5 shifts per week (including 3 morning and 2 evening shifts).

The Front Desk Concierge is key to providing the level of excellence our patients enjoy. As the first person that patients engage with, you have the opportunity to impress in your knowledge, communication, and overall support of their visit and medical care.

A Dentologie Front Desk Concierge has excellent hourly compensation from $18-$22/hr. (based on experience), a great benefits package, full-time hours, and is part of an outstanding culture. This is an exciting role for highly focused, motivated people who take pride in their work and understand success is a team effort. You will learn many aspects of office operations, providing you with professional advancement. As we grow, you will too!

Responsibilities

• Professionally greet and communicate with patients (both written and verbal)
• Provide a Positive 10-star Patient Experience!
• Schedule and confirm appointments.
• Someone who understands the extra efforts and attention to detail.
• Present accurate treatment plans to patient and answer all corresponding questions.
• Accept payment for services and accurately post to ledger.
• Answer phones, texts and emails in a timely and professional manner
• Communicate and follow up with staff and patients.
• Handle confidential medical information with discretion.
• Check in lab cases.
• All Dentologie employees are required to share custodial responsibilities to ensure the sanitary maintenance of our offices for our staff & patients.
• Assist with training new members of the team as needs.

Required Skills/Abilities

• Excellent:
  • verbal and written communication skills.
  • interpersonal and customer service skills.
  • organizational skills and attention to detail.
  • time management skills with a proven ability to meet deadlines.
  • patient care.
• Strong analytical and problem‑solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high‑paced and at times stressful environment.

Dentologie Benefits and Perks

• Medical, dental (free coverage for employees), 401K, and vision insurance
• Employer‑paid life and disability insurance
• $50/month for mass transit or parking expenses
• Flexible spending accounts (FSA)
• Paid: holidays, PTO, and sick time