Dental Equipment Technician – Installations & Travel

Hiossen; South Boston (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Car allowance

Cellular allowance

Health insurance

Vision insurance

Life insurance & AD&D

Disability insurance

401(k) Plan with company match

Paid Time Off

Birthday PTO

Paid holidays

Job summary

Hiossen is seeking a Dental Equipment Technician for on-site work at the Waltham, MA location. You will perform repair and installation services, maintain tools, manage inventories, and complete paperwork for billing. Training and compliance with OSHA are required.

The role includes monthly U.S. travel, a strong focus on customer service, and collaboration with dispatchers and team members. A robust benefits package accompanies the position.

Qualifications

• High School Diploma required; Associate's degree or technical certification preferred.
• Minimum 3 years of equipment repair/installation and customer service.
• Working knowledge of hydraulics, mechanical, and electrical systems.
• Basic computer skills and ability to use a company laptop.
• Strong customer service and interpersonal skills with ability to adapt to different customers.
• Excellent communication and time management skills.
• Ability to multi-task and manage workload effectively.
• Bilingual English and Korean preferred.
• Must be able to lift up to 100 lbs
• Must comply with company uniform policy and have valid driver's license

Responsibilities

• Provide responsible repair and installation services to customers in a courteous and professional manner.
• Maintain necessary tools and ensure they are readily available for installation and repair services.
• Maintain proper inventory levels and manage parts and supplies effectively.
• Attend all required training including Hiossen-specific and manufacturer technical training.
• Comply with all OSHA regulations and maintain use of PPE as required.
• Communicate in a timely manner with team members and dispatchers regarding assignment progress.
• Close and submit all work orders daily for billing with on-site time and parts used.
• Submit all job-related paperwork within required timeframes including FDA forms and expenses.
• Comply with Fleet Management Policy terms including vehicle maintenance and accident management.
• Participate in special projects and perform other duties as required.
• Travel within the U.S. at least once per month to provide equipment installation and repair services.

Skills

Hydraulics

Mechanical systems

Electrical systems

Customer service

Interpersonal skills

Time management

Multitasking

Bilingual English/Korean

Driver's license

Travel readiness

Education

High School Diploma

Associate's Degree

Technical School Certification

Job description

Hiossen is seeking a Dental Equipment Technician for on-site work at the Waltham, MA location. You will perform repair and installation services, maintain tools, manage inventories, and complete paperwork for billing. Training and compliance with OSHA are required.

The role includes monthly U.S. travel, a strong focus on customer service, and collaboration with dispatchers and team members. A robust benefits package accompanies the position.