Dental Equipment Technician: Travel‑Ready Installer & Repair

Hiossen; Waltham (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Car allowance

Cellular allowance

Health Insurance

Vision Insurance

Life Insurance & AD&D

Disability Insurance

401(k) Plan

Paid Time Off

Birthday PTO

Paid Holidays

Job summary

Hiossen in Waltham, MA is seeking a Dental Equipment Technician to provide repair and installation services for our dental implants and equipment. The role is full-time and on-site, with monthly US travel to customer sites.

You will maintain tools, manage parts, attend Hiossen and manufacturer training, and ensure OSHA compliance. A High School diploma and 3 years' experience are required; bilingual English/Korean is a plus.

Qualifications

• High School Diploma required; Associate's Degree or Technical School Certification preferred.
• Minimum 3 years of experience in equipment repair/installation and customer service.
• Working knowledge of hydraulics, mechanical and electrical systems.
• Basic computer skills and ability to use a company laptop.
• Strong customer service and interpersonal skills with effective communication.
• Ability to multi-task, prioritize and manage workload; willing to travel in the U.S.
• Willingness to travel within the U.S. at least monthly; bilingual English/Korean preferred.
• Must lift up to 100 lbs and comply with uniform policy.

Responsibilities

• Provide repair and installation services to customers in a courteous and professional manner.
• Maintain tools and ensure they are available for installation and repair services.
• Maintain inventory levels and manage parts and supplies effectively.
• Attend Hiossen-specific and manufacturer training.
• Comply with OSHA regulations and wear PPE as required.
• Communicate with team members and dispatchers on progress.
• Complete work orders accurately and submit daily for billing.
• Submit job paperwork including FDA forms and expense reports on time.
• Comply with Fleet Management policies including vehicle maintenance.
• Travel within the U.S. at least monthly to provide equipment installation and repair services.

Skills

Equipment repair

Customer service

Hydraulics

Mechanical systems

Electrical systems

Basic computer skills

Communication skills

Time management

Multitasking

Bilingual English/Korean

Driver's license

Lifting up to 100 lbs

Education

High School Diploma

Associate's Degree or Technical School Certification

Job description

Hiossen in Waltham, MA is seeking a Dental Equipment Technician to provide repair and installation services for our dental implants and equipment. The role is full-time and on-site, with monthly US travel to customer sites.

You will maintain tools, manage parts, attend Hiossen and manufacturer training, and ensure OSHA compliance. A High School diploma and 3 years' experience are required; bilingual English/Korean is a plus.