Dental Coordinator

BM Dental Associates PLLC; Texas; On-site; USD 32,000 - 52,000; Full time

Job summary

BM Dental Associates PLLC in Texas is seeking an experienced front desk professional to join our dental practice. You will greet patients, schedule appointments, manage the dentist's calendar, and handle calls and emails to support smooth patient flow.

Responsibilities include updating patient records, explaining treatment plans and financial arrangements, submitting insurance claims, billing, and coordinating with clinical staff.

Qualifications

• Must have prior experience working in a dental office.
• Experience with dental software and dental terminology.
• Knowledge of dental insurance policies and billing procedures.
• Strong organizational and communication skills.

Responsibilities

• Front Desk Management: Greeting and checking in patients, scheduling appointments, and managing the dentist's calendar.
• Patient Coordination: Collecting and updating patient records, explaining treatment plans and financial arrangements, ensuring patient satisfaction.
• Billing and Insurance: Preparing and submitting insurance claims, managing patient billing and payments, following up on outstanding balances and claims.
• Administrative Tasks: Ordering and maintaining office and clinical supplies, coordinating with external vendors, ensuring HIPAA compliance.
• Office Organization: Maintaining a clean and welcoming reception area, filing and maintaining patient charts and electronic records.
• Team Support: Assisting dentists and hygienists with administrative needs, coordinating staff schedules if required.

Skills

Organizational skills

Multitasking

Communication skills

Customer service

Dental software

Microsoft Office

Education

High school diploma or equivalent

Associate degree in healthcare administration advantageous

Tools

Dentrix

Eaglesoft

Microsoft Office

Job description

Job Description

Job Description

Applicants must have prior experience working in a dental office.

Key Responsibilities

1. Front Desk Management:

   • Greeting and checking in patients.
   • Scheduling appointments and managing the dentist's calendar.
   • Handling phone calls, emails, and patient inquiries.

2. Patient Coordination:

   • Collecting and updating patient records.
   • Explaining treatment plans and financial arrangements.
   • Ensuring patient satisfaction and addressing complaints.

3. Billing and Insurance:

   • Preparing and submitting insurance claims.
   • Managing patient billing, payments, and accounts.
   • Following up on outstanding balances and claims.

4. Administrative Tasks:

   • Ordering and maintaining office and clinical supplies.
   • Coordinating with external vendors (e.g., lab services, equipment maintenance).
   • Ensuring compliance with HIPAA and other regulations.

5. Office Organization:

   • Maintaining a clean and welcoming reception area.
   • Filing, organizing, and maintaining patient charts and electronic records.

6. Team Support:

   • Assisting dentists and hygienists with administrative needs.
   • Coordinating staff schedules, if required.

Skills and Qualifications

• Educational Requirements:
  • High school diploma or equivalent (an associate degree in healthcare administration or related field is advantageous).
• Experience:
  • Applicants must have prior experience working in a dental office.
  • Strong understanding of dental office operations, procedures, and terminology.
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and customer service skills.
  • Proficiency in dental software (e.g., Dentrix, Eaglesoft) and basic office tools (e.g., Microsoft Office).
  • Knowledge of dental insurance policies and billing procedures.

Traits for Success

• Detail-oriented and able to handle confidential information.
• Friendly, professional demeanor to build trust with patients.
• Adaptable to the dynamic needs of a small office environment.