Dental Clinic Patient Care Coordinator & Operations Liaison

Ohio State University; Columbus (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

The Ohio State University College of Dentistry is seeking a Patient Care Coordinator to support patient flow across student and graduate clinics. This role focuses on coordinating care, monitoring outcomes, and acting as a key liaison among patients, students, staff, and faculty to ensure an optimal patient experience.

The ideal candidate will have two years of practice experience, hold a CODA-accredited dental hygiene credential (or a dental degree from CODA/non-CODA), and demonstrate strong

Qualifications

• Two years of dental practice experience required.
• Active dental hygiene license or dental degree from CODA/non-CODA school required.
• Ability to work in a fast-paced clinical environment with interdisciplinary teams.

Responsibilities

• Coordinate patient care with student and graduate clinics to ensure timely, quality treatment.
• Monitor and improve clinic quality care outcomes and patient satisfaction.
• Serve as liaison between patients, students, staff, and faculty; contribute to clinic operating procedures and protocols.
• Resolve complex patient grievances and support chair utilization and student accountability.

Education

CODA-accredited dental hygiene program

Dental degree from a CODA or non-CODA dental school

Job description

The Ohio State University College of Dentistry is seeking a Patient Care Coordinator to support patient flow across student and graduate clinics. This role focuses on coordinating care, monitoring outcomes, and acting as a key liaison among patients, students, staff, and faculty to ensure an optimal patient experience.

The ideal candidate will have two years of practice experience, hold a CODA-accredited dental hygiene credential (or a dental degree from CODA/non-CODA), and demonstrate strong