Dental Clinic Office Manager

Main Street Dental Care; Union City (NJ); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in dental care is seeking a dedicated Dental Clinic Office Manager to lead front desk operations. This role is perfect for detail-oriented individuals who excel in managing patient interactions and administrative tasks. You will oversee scheduling, insurance claims, and team performance while ensuring a welcoming environment for patients. Join a community-focused practice that values compassion and excellence in oral health, led by seasoned professionals committed to patient-centered care. If you're ready to make a meaningful impact in a supportive team, this opportunity is for you.

Qualifications

• 4-7 years of front desk experience in a dental or healthcare setting.
• Proficient in handling insurance claims and credentialing processes.

Responsibilities

• Manage all front desk operations including patient scheduling and accounts receivable.
• Supervise team activities and ensure workflow accuracy.

Skills

Front Desk Management

Insurance Claims Processing

Communication Skills

Conflict Management

Detail Orientation

Team Collaboration

Self-Motivation

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

Microsoft Office

EagleSoft

Job description

Join to apply for the Dental Clinic Office Manager role at Main Street Dental Care.

We are seeking a detail-oriented and people-focused Front Office Manager to join our expanding team. You will manage all front desk workflows, including patient scheduling, accounts receivable, inventory ordering, and more. Become an expert in our frontdesk and backdesk software, serve as the first and last point of contact with patients to ensure excellent service, and oversee smooth front desk operations. If you have an eye for detail and enjoy working with people, this is the role for you!

Responsibilities

• Manage end-to-end front desk operations
• Oversee patient scheduling and management to ensure high-quality service
• Handle insurance processes, including claims, pre-authorizations, and credentialing
• Supervise team activities, ensuring workflow accuracy and quality control
• Manage accounts receivable and payable in an organized manner
• Coordinate with the back office for dental supply orders
• Collaborate with the Director on workflow improvements
• Perform ad hoc duties as needed during expansion

Qualifications

• 4-7 years of front desk experience
• Over 3 years working with insurance claims and credentialing
• Over 1 year in a supervisory role
• Fluent in English and Spanish
• Excellent communication skills
• Proficient in Microsoft Office, especially Word and Excel
• People-oriented with strong conflict management skills
• Self-motivated and able to work independently
• Highly organized and detail-oriented
• Team player
• Reliable

Preferred Qualifications

• Experience with EagleSoft
• Experience in a clinical setting
• Knowledge of operatory setup and clinical procedures
• X-ray license or experience in taking X-rays

About Us

We are more than a dental practice; we're a community committed to love, compassion, and excellence in oral health. Led by Dr. Villalobos, a NYU College of Dentistry graduate with over 30 years of experience, our team includes specialists trained at Columbia University. We prioritize patient-centered care and aim to exceed expectations with every visit.

Equal Opportunity Statement

We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, political views, or other protected characteristics.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Dentists