Dental Billing Specialist

Plum Dental Group; United States; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Company holidays

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Training and development opportunities

Growth opportunities

Job summary

Plum Dental Group is seeking a Billing Coordinator to support the billing process for patient care, ensuring accurate and timely billing information. You will collaborate with dental practices, Front Desk teams, patients, and insurance companies to handle questions, maintain accounts, and optimize revenue cycle operations.

The ideal candidate is detail-oriented, organized, and comfortable working with numbers and computer systems.

Qualifications

• Previous experience in dental billing, medical billing, healthcare administration, or a related field preferred.
• Strong attention to detail and accuracy when working with numbers and financial information.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Exceptional customer service and communication skills.
• Strong computer skills and ability to learn and navigate new software systems.
• Experience with dental practice management software, such as CareStack, preferred.
• Strong organizational and problem-solving skills.
• Ability to follow established procedures and protocols.
• Professional, positive, and team-oriented attitude.
• Ability to work independently while collaborating effectively with a team.

Responsibilities

• Manage billing for patient care and maintain accurate patient billing information.
• Review and maintain patient billing files within CareStack.
• Assist with patient billing questions and provide professional, customer-focused support.
• Ensure billing information is entered accurately and consistently.
• Identify and resolve billing discrepancies or issues as needed.
• Communicate with insurance companies regarding patient accounts and billing matters.
• Assist with insurance-related billing questions and account resolution.
• Work collaboratively with Front Desk teams and other departments to address billing concerns.
• Run daily, weekly, and monthly billing reports.
• Review reports for accuracy and identify discrepancies or items requiring follow-up.
• Maintain organized billing records and documentation.
• Utilize CareStack and other computer systems to manage billing information and complete assigned tasks.
• Communicate professionally and effectively with patients, dental office teams, insurance companies, and other internal and external contacts.

Skills

Attention to detail

Customer service

Communication skills

Multitasking

Team player

Problem solving

Tools

CareStack

Job description

Plum Dental Group is seeking a Billing Coordinator to support the billing process for patient care, ensuring accurate and timely billing information. You will collaborate with dental practices, Front Desk teams, patients, and insurance companies to handle questions, maintain accounts, and optimize revenue cycle operations.

The ideal candidate is detail-oriented, organized, and comfortable working with numbers and computer systems.