Dental Benefits Account Specialist

Highmark Health; New York (NY); On-site; USD 58,000 - 90,000; Full time

Job summary

United Concordia Dental seeks a Client Benefit Analyst to support account administration for experience rated and community rated dental groups. You will coordinate prompt support to Sales and Service personnel, group administrators, brokers, and Agent Plan staff to resolve benefit interpretations, inquiries, claims adjudication, and billing issues.

The role requires collaboration with internal teams, enrollment data analysis, and cost impact considerations, including participating in Open

Qualifications

• Requires Associate's Degree in Business Administration/Management or equivalent experience.
• Minimum 3–5 years of Sales Support experience; 1–3 years in Insurance; 1–3 years of Dental Sales preferred.
• Producer's License - Accident & Health required or within 45 days of hire.

Responsibilities

• Provide account support activities for experience and community rated dental groups.
• Coordinate prompt support to Sales and Service personnel, group administrators, brokers, and Agent Plan staff to resolve benefit interpretations, service inquiries, claims adjudication, and billing issues.
• Represent UCD at client meetings, Open Enrollment events, and Health fairs.

Skills

Analytical Skills

Communication Skills

Education

Associate's Degree in Business Administration/Management

Bachelor's Degree in Business Administration/Management

Job description

United Concordia Dental seeks a Client Benefit Analyst to support account administration for experience rated and community rated dental groups. You will coordinate prompt support to Sales and Service personnel, group administrators, brokers, and Agent Plan staff to resolve benefit interpretations, inquiries, claims adjudication, and billing issues.

The role requires collaboration with internal teams, enrollment data analysis, and cost impact considerations, including participating in Open