Dental Assistant & Front Desk Coordinator

Christ Community Health Services; Memphis (TN); On-site; USD 25,000 - 33,000; Full time

Job summary

Christ Community Health Services in Memphis, TN seeks a Dual Role Registered Dental Assistant to perform chair-side dental assisting and front-desk medical office support. You will greet patients, collect information for registration and billing, and coordinate communications with staff.

The role combines clinical support with clerical duties, including scheduling, radiographs, and multi-location coverage. CPR-certified RDA with Expanded Functions training and 1–2 years of dental office

Qualifications

• High school diploma and RDA program completed.
• Expanded Functions training required.
• Experience performing clerical duties in a dental/medical office.
• CPR certification is required (licensure).
• Ability to work across multiple locations as needed.

Responsibilities

• Greets patients and answers questions, referring to appropriate source.
• Facilitates completion of registration forms.
• Updates patient demographics in the practice management system.
• Verifies insurance and PCP selection.
• Establishes payment methods and collects co-payments/deductibles.
• Schedules outpatient consultations and procedures per insurer guidelines.
• Completes Daily Activity Reports at end of day.
• Counts cash and reconciles cash drawer daily.
• Schedules appointments and manages doctors’ schedules.
• Takes detailed phone messages and emails managers.
• Sends reminders for appointments and recalls.
• Routes calls to proper locations and uses paging as needed.
• Generates dental referrals and pre-authorizations.
• Assists dentist with chair-side duties and radiographs.
• Maintains records and orders supplies.

Skills

Communication

Customer service

Attention to detail

Education

High school diploma

Registered Dental Assistant Program

Expanded Functions training

Job description

Christ Community Health Services in Memphis, TN seeks a Dual Role Registered Dental Assistant to perform chair-side dental assisting and front-desk medical office support. You will greet patients, collect information for registration and billing, and coordinate communications with staff.

The role combines clinical support with clerical duties, including scheduling, radiographs, and multi-location coverage. CPR-certified RDA with Expanded Functions training and 1–2 years of dental office