Dental Office Manager

Riccobene Associates Family Dentistry; Mount Pleasant (SC); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Pet insurance

Referral program

Vision insurance

Job summary

Pleasant Family Dentistry in Mount Pleasant, SC is seeking a senior practice leader to oversee a busy 4-doctor office. You will manage operations, develop teams, and drive strong business results while delivering exceptional patient care.

You will partner with doctors and leaders to ensure alignment on goals, standards, and a patient-first experience in a fast-paced, growth-focused environment.

Qualifications

• Bachelor's degree preferred; high school diploma or equivalent required.
• 3-5+ years of dental office management experience, ideally in large or multi-provider practices.
• Strong knowledge of dental insurance, billing and practice management systems.
• Experience with dental software platforms: Dentrix, Eaglesoft, Open Dental or Denticon.

Responsibilities

• Lead people, operations, and performance of a high-volume, multi-doctor practice.
• Coach, mentor, and develop front office and clinical leaders.
• Oversee workflows, staffing, and daily systems for efficient patient flow.
• Monitor production, collections, scheduling optimization, and expense management.
• Collaborate with doctors to align on goals and growth initiatives.

Skills

Leadership

Operations management

Finance & KPIs

Communication

Organization

Patient-centric care

Education

Bachelor's degree preferred

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Open Dental

Denticon

Job description

Are you a dynamic, results-driven leader ready to oversee a high-performing, multi-provider practice in one of the most desirable coastal regions in the country? If you're passionate about leading teams, driving operational excellence, and delivering exceptional patient experiences at scale—we want to connect with you. Pleasant Family Dentistry is a top-rated general family dental practice in Mount Pleasant, South Carolina, proudly serving the community for over 30 years. Known for our compassionate, patient-centered approach and commitment to advanced, comprehensive care, we continue to grow—and we're looking for a strong leader to manage one of our largest, multi-doctor practices.

About The Role

This is a senior-level practice leadership role responsible for the overall performance, operations, and culture of a large, 4-doctor dental office. This position goes beyond traditional office management, requiring a leader who can successfully oversee a complex, high-volume environment while developing team members and driving strong business results. You will partner closely with doctors and team leaders to ensure alignment on goals, operational consistency, and an exceptional patient experience—while building a high-performing, engaged team. This role also offers a clear pathway for growth, with opportunities to advance into broader regional leadership as the organization continues to expand.

Why This Opportunity Stands Out

This is not a standard Office Manager position—this is an opportunity to lead a large, established, multi-provider practice with significant operational complexity and visibility. You'll have the ability to influence team performance, mentor emerging leaders within the practice, and drive meaningful results in a fast-paced, growth-oriented environment, with potential to grow into future multi-site or regional leadership roles.

What You'll Do

In this role, you'll lead the people, operations, and performance of a high-volume, multi-doctor practice, including:

• Leadership & Team Development: Coach, mentor, and develop front office and clinical support leaders, fostering accountability, engagement, and a culture of continuous improvement.
• Operational Excellence: Oversee workflows, staffing coordination, and daily systems to ensure efficient patient flow and consistency across all providers within the practice.
• Business & Financial Performance: Monitor and drive key performance indicators including production, collections, scheduling optimization, and expense management, in partnership with doctors and leadership.
• Strategic Partnership: Collaborate with doctors to align on practice goals, implement initiatives, and support long-term growth and success.
• Patient Experience: Ensure a consistently high-quality, patient-first experience through strong communication, service standards, and operational execution across the entire practice.

Requirements

What You Bring

• Proven dental office management experience, ideally in a high-volume or multi-provider setting
• Strong leadership presence with the ability to coach, develop, and hold team members accountable
• Business acumen with experience managing KPIs, financial performance, and operational workflows
• Ability to effectively manage competing priorities in a fast-paced, complex environment
• A commitment to delivering exceptional patient care and fostering a positive team culture.

About Pleasant Family Dentistry

Our practice is recognized for comprehensive care for patients of all ages, a compassionate environment, and a commitment to keeping patients informed and comfortable—supported by advanced technology and a broad range of services offered in-house.

Qualifications

• High school diploma or equivalent (Bachelor's degree preferred)
• 3-5+ years of dental office management experience required (experience in large or multi-provider practices strongly preferred)
• Strong knowledge of dental insurance, billing and practice management systems
• Experience with dental software platforms (e.g., Dentrix, Eaglesoft, Open Dental, or Denticon).

Skills & Competencies

• Advanced leadership and team development skills
• Strong operational and financial acumen
• Excellent communication and relationship building abilities
• Highly organized with the ability to manage multiple priorities
• Strong problem-solving and decision-making skills
• Professional, patient-centered approach.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Pet insurance
• Referral program
• Vision insurance