Dental Administrative Lead - Patient Experience & Scheduling

Aurora Family Dentistry; Anchorage (AK); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Paid time off

Job summary

Aurora Family Dentistry in Anchorage, Alaska, seeks an experienced Dental Administrative professional to join our team. This full-time role emphasizes ownership of admin duties, patient communications, and financial processes to ensure an exceptional patient experience from first contact.

The ideal candidate has 2-3+ years of dental administrative experience, strong insurance knowledge, and a proactive approach to keeping the day running smoothly. Dentrix experience is a plus.

Qualifications

• 2-3+ years of dental administrative experience.
• Strong dental insurance knowledge.
• Experience presenting treatment and financial options.
• Experience with patient collections and accounts receivable.
• Strong schedule management skills.
• Dental software proficiency; Dentrix experience is a plus.

Responsibilities

• Dental insurance verification, benefits, claims, and follow-up.
• Treatment plan presentation and financial arrangements.
• Patient collections and accounts receivable.
• Schedule management and optimization.
• Maintain productive provider and hygiene schedules.
• New patient coordination.
• Build positive, professional relationships with patients.
• Communicate confidently and compassionately about treatment and financial options.
• Manage cancellations, schedule changes, and unscheduled treatment.
• Support efficient administrative systems and daily practice operations.
• Collaborate closely with doctors, clinical team members, and leadership.

Skills

Dental administration

Communication

Schedule management

Patient relations

Time management

Tools

Dentrix

Job description

Aurora Family Dentistry in Anchorage, Alaska, seeks an experienced Dental Administrative professional to join our team. This full-time role emphasizes ownership of admin duties, patient communications, and financial processes to ensure an exceptional patient experience from first contact.

The ideal candidate has 2-3+ years of dental administrative experience, strong insurance knowledge, and a proactive approach to keeping the day running smoothly. Dentrix experience is a plus.