Dental Administrative

Aurora Family Dentistry; Anchorage (AK); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Paid time off

Job summary

Aurora Family Dentistry in Anchorage, Alaska, seeks an experienced Dental Administrative professional to join our team. This full-time role emphasizes ownership of admin duties, patient communications, and financial processes to ensure an exceptional patient experience from first contact.

The ideal candidate has 2-3+ years of dental administrative experience, strong insurance knowledge, and a proactive approach to keeping the day running smoothly. Dentrix experience is a plus.

Qualifications

• 2-3+ years of dental administrative experience.
• Strong dental insurance knowledge.
• Experience presenting treatment and financial options.
• Experience with patient collections and accounts receivable.
• Strong schedule management skills.
• Dental software proficiency; Dentrix experience is a plus.

Responsibilities

• Dental insurance verification, benefits, claims, and follow-up.
• Treatment plan presentation and financial arrangements.
• Patient collections and accounts receivable.
• Schedule management and optimization.
• Maintain productive provider and hygiene schedules.
• New patient coordination.
• Build positive, professional relationships with patients.
• Communicate confidently and compassionately about treatment and financial options.
• Manage cancellations, schedule changes, and unscheduled treatment.
• Support efficient administrative systems and daily practice operations.
• Collaborate closely with doctors, clinical team members, and leadership.

Skills

Dental administration

Communication

Schedule management

Patient relations

Time management

Tools

Dentrix

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off

Full-Time | Monday-Friday | 40 Hours per Week | Competitive Pay DOE

We are an established Alaska dental practice seeking an experienced Dental Administrative to join our team. We are looking for a confident, organized, and proactive dental professional who understands that an exceptional patient experience begins long before a patient sits in the dental chair.

The ideal candidate will have 2-3+ years of dental administrative experience and a strong working knowledge of dental insurance, treatment presentation, collections, patient communication, and schedule management.

This is not simply a front desk position. We are looking for an experienced professional who can take ownership of administrative responsibilities, anticipate the needs of the practice, and help keep the day running smoothly and efficiently.

What You'll Do

• Dental insurance verification, benefits, claims, and follow-up
• Treatment plan presentation and financial arrangements
• Patient collections and accounts receivable
• Schedule management and optimization
• Maintain productive provider and hygiene schedules
• New patient coordination
• Build positive, professional relationships with patients
• Communicate confidently and compassionately about treatment and financial options
• Manage cancellations, schedule changes, and unscheduled treatment
• Support efficient administrative systems and daily practice operations
• Collaborate closely with doctors, clinical team members, and leadership

Who We're Looking For

Our ideal candidate is professional, dependable, organized, and proactive, with excellent communication and follow-through.

You should be comfortable discussing treatment and finances with patients while remaining compassionate and respectful of each patient's individual circumstances. You should also be someone who sees what needs to be done, takes initiative, and enjoys contributing to the success of the entire team.

Qualifications include

• 2-3+ years of dental administrative experience preferred
• Strong dental insurance knowledge
• Experience presenting treatment and financial arrangements
• Experience with patient collections and accounts receivable
• Strong schedule management skills
• Excellent patient communication and customer service skills
• Ability to prioritize and manage multiple responsibilities
• Dental software proficiency; Dentrix experience is a plus

Schedule

This is a full-time, 40-hour-per-week position.

Monday through Friday Five 8-hour days Scheduled working hours will fall between 7:30 a.m. and 5:30 p.m.

No regularly scheduled evening or weekend hours.

Benefits

We offer a competitive benefits package that includes:

• Paid Time Off (PTO)
• Paid sick leave
• Paid holidays
• 401(k) with employer matching
• Dental benefits

Compensation

Competitive pay, DOE (Depending on Experience)

We are looking for someone who wants more than a job. We want an experienced dental administrative professional who takes pride in their work, builds genuine relationships with patients, takes ownership of their responsibilities, and enjoys being an important part of a strong team.

If you have solid dental administrative experience and are looking for a long-term opportunity where your knowledge, initiative, and contribution will be valued, we would love to hear from you.