Dental Admin & Billing Specialist

East Carolina University; Greenville (NC); On-site; USD 35,000 - 49,000; Full time

Job summary

East Carolina University in Greenville, NC, is seeking an Administrative Support Specialist - Journey - Ross Hall to support dental operations, billing, and patient services. Reporting to the Manager of Cash Management and Claims, you will handle claims, authorizations, payments, and account adjustments.

The role requires a high school diploma or equivalent and one year of related office experience; experience with dental insurance billing and MS Office is preferred. Working hours are 8:00 a.m.

Qualifications

• High school diploma or equivalency and one year of related office experience.
• Experience with insurance carrier billing procedures.
• Dental office experience preferred.

Responsibilities

• Submit claims, manage authorizations, review payments, and resolve billing issues.
• Manage dental accounts, insurance processing, payments, adjustments, and communications.
• Operate AxiUm, medical records, and insurance-related software systems.
• Provide administrative backup, including registration, insurance verification, and client assistance.

Skills

Insurance billing

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Dental office experience

Education

High school diploma or equivalency

Tools

AxiUm

Medical records software

Insurance software systems

Job description

East Carolina University in Greenville, NC, is seeking an Administrative Support Specialist - Journey - Ross Hall to support dental operations, billing, and patient services. Reporting to the Manager of Cash Management and Claims, you will handle claims, authorizations, payments, and account adjustments.

The role requires a high school diploma or equivalent and one year of related office experience; experience with dental insurance billing and MS Office is preferred. Working hours are 8:00 a.m.