Business and Finance Office Assistant

East Carolina University; Greenville (NC); On-site; USD 21,000 - 28,000; Part time

Job summary

East Carolina University in Greenville, NC is seeking a part-time Business and Finance Office Assistant to support dental billing and administrative tasks in the School of Dental Medicine.

The role handles claims, authorizations, payments, denials, and related communications, reporting to the Manager of Cash Management and Claims. A high school diploma or equivalent plus related office experience is required. Temporary employment with flexible schedule.

Qualifications

• High school diploma or equivalency and one year of related office experience, or equivalent combination of training and experience.

Responsibilities

• Submit claims, manage authorizations, review payments, and resolve billing issues (50%)
• Manage dental accounts, insurance processing, payments, adjustments, and communications (30%)
• Operate AxiUm, medical records, and insurance-related software systems (15%)
• Provide administrative backup, including registration, insurance verification, and client assistance (5%)

Education

High school diploma or equivalent

Job description

Job Title

Business and Finance Office Assistant

Position Number

T10422

Vacancy Open to

All Candidates

Department

AAH SODM BF Management

Department Homepage

https://dental.ecu.edu/

Advertising Department

DENTAL MEDICINE, SCHOOL OF

Division

Academic Affairs

Classification Title

10422 Administrative Support Specialist

Competency Level

2 - Journey

Working Title

Business and Finance Office Assistant

Number of Vacancies

2

Full Time Equivalent (FTE)

.50

Full time or Part time

Part Time

Hourly Salary Rate/Range

17.00

Position Location (City)

Greenville

Position Type

Temporary Staff

Job Category

Staff - Temporary

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East Carolina University (ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which and is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits.

The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

Primary Purpose of Organizational Unit

Academic Affairs, led by the Provost and Senior Vice Chancellor for Academic Affairs, comprises the university's colleges, schools and libraries, along with other academic support and administrative units. Academic Affairs works collaboratively to strengthen ECU's culture of academic excellence in line with our mission to be a national model for student success, public service and regional transformation.

The School of Dental Medicine's mission is to educate dental care providers (both dental students and residents) and to address the oral health care needs in rural populations of North Carolina. The school meets these missions by operating dental clinics that provide both educational experiences for the dental students and residents and provides dental care to the residents of North Carolina.

The Office of Business and Financial Affairs provides strategic leadership to the school's administrative and financial operations. The office oversees budgeting, financial planning, accounting, patient accounts, personnel administration, contract management, and special projects. Through effective stewardship of resources and implementation of administrative policies and procedures, the office supports the school's educational, clinical, and service missions.

Primary Purpose of Position

This position serves in a business support role for patients, dentists and other staff at the ECU School of Dental Medicine- Ross Hall to optimize practice policies and procedures. Reporting to the Manager of Cash Management and Claims, this position manages complex dental insurance billing, including claims, preauthorizations, denials, appeals, payment processing, and account adjustments, while training staff and identifying process improvements.

Key Responsibilities Include:

• Submit claims, manage authorizations, review payments, and resolve billing issues (50%)
• Manage dental accounts, insurance processing, payments, adjustments, and communications (30%)
• Operate AxiUm, medical records, and insurance-related software systems (15%)
• Provide administrative backup, including registration, insurance verification, and client assistance (5%)

Minimum Education, Knowledge, Skills, and Experience

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

License or Certification Required by Statute or Regulation

N/A

License or Certification Required by the Department

N/A

Preferred Education, Knowledge, Skills, and Experience

• Experience with insurance carrier billing procedures and protocols
• Proficiency in Microsoft Word, Excel, Outlook and Power Point.
• Dental office experience

Special Instructions to Applicant

• Please ensure your full range of knowledge, skills, abilities, experience an education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.
• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
• Applicants must be currently authorized to work in the United States on a full time basis.
• Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Additional Instructions to Applicant

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Job Open Date

10/08/2026

Open Until Filled

No

Job Close Date

10/16/2026

Quick Link for Direct Access to Posting

https://ecu.peopleadmin.com/postings/97308

Nondiscrimination Statement

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at [phone] (Voice/TTY) or [e-mail].

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.