DEN - Front Desk Attendant

Skipper; Denver (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Skipper is seeking a Front Desk Attendant in Denver, CO, who loves dogs and is passionate about providing excellent customer service. You'll be the face of Skiptown, engaging with pet parents, managing the check-in process, and ensuring each pup has a personalized experience. Join our innovative team dedicated to transforming the pet care experience for furry friends and their owners.

Benefits

Free Skiptown membership for eligible dogs

30% off Skiptown services

Employer contribution for Medical, Dental, and Vision benefits for full-time employees

Free DoorDash DashPass

Qualifications

• In-person customer service experience required.
• Excellent interpersonal skills are essential.
• Comfort with technology and handling dogs is necessary.

Responsibilities

• Greet new pups and pup parents.
• Resolve client issues via phone, email, and in person.
• Facilitate pet care check-in/check-out and communicate client inquiries.

Skills

Interpersonal skills

Customer service

Comfort with dogs

Technology proficiency

Education

High school diploma or equivalent

Job description

We are looking for a Front Desk Attendant to greet and help check in Skiptown's pup and people guests!

Who You Are:

You are energized by interacting with others and if you don’t have the answer, you’ll get it ASAP! You have a knack for engaging with people and making them feel welcome and you love dogs (obviously).

What You’ll Do:

• Greet new pups and pup parents!
• Resolve client and team issues via phone, email and in person
• Facilitate pet care check-in/check-out and Grooming check-in/check-out
• Check in our Bar & Park patrons
• Support our Pet Services team with client outreach
• Answer client inquiries
• Personalize each pups appointment with a variety of add-ons

What You’ll Bring:

• In-person customer service experience
• Excellent interpersonal skills
• Comfort with technology and on and off-leash dogs
• High school diploma or equivalent

Skipper Perks:

• Free Skiptown membership to the bar & park for your eligible dog(s)
• 30% off Skiptown services
• For Full-Time Employees - Employer contribution for Medical, Dental and Vision benefits for full time employees (Vision is free - because we want you to see all those cute puppy faces!)
• FREE DoorDash DashPass

More Information:

• This role is based in Denver, CO

Who We Are:
Skiptown is on a mission to revolutionize the dog parent experience through a single, trusted brand and end-to-end platform. We are the pioneers of Skiptown, the place for pups and their people. Skiptown is the first-of-its-kind, tech-infused, private, off-leash indoor/outdoor dog park, bar, and dog care facility. The pet services industry is ready to be disrupted and we are leading the charge. Come join our team of dog lovers and help us change the world for the modern dog parent.