Dementia Care Navigator, LPN or Certified Community Health Worker

Bluestone Physician Services; Orlando (FL); Hybrid; USD 65,000 - 70,000; Full time

Job summary

An established industry player is seeking a GUIDE Model Dementia Care Navigator to enhance patient care for those with chronic conditions. This role involves conducting assessments, developing care plans, and coordinating resources, all while fostering collaborative relationships within the healthcare community. With a focus on quality and preventative care, you will play a vital role in improving outcomes for geriatric patients. Enjoy a balanced work-life with a mix of remote and on-site responsibilities, and be part of a team that values dedication and excellence in healthcare delivery.

Benefits

Health Insurance

Dental Insurance

Vision Materials Insurance

Company paid Life Insurance

Company paid Short and Long-term Disability

Health Savings Account

Flexible Spending Account (FSA)

Retirement plan with 4% matching contributions

Paid Time Off (PTO)

Mileage reimbursement program

Qualifications

• 3-5 years of experience in case/care management or care coordination.
• Experience working directly with the Dementia population required.

Responsibilities

• Conduct comprehensive assessments including clinical and psychosocial domains.
• Collaborate with primary care teams to ensure high-quality team-based care.
• Help reduce unnecessary visits to emergency departments.

Skills

Customer Service

Communication Skills

Relationship Building

Independent Work

Technical Skills with EHRs

Education

Licensed Practical Nurse

Certified Community Health Worker

Formal training in Dementia

Tools

EHRs

Job description

Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services — our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs.

Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients’ chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period.

Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida.

Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day.

Bluestone has been named to the Star Tribune's Top Workplace list for the 12th year in a row! Bluestone also achieved Top Workplace USA 2021-2024! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary.

Position Overview:

As a GUIDE Model Dementia Care Navigator, you will assist in delivering the 9 core elements outlined in the CMMI GUIDE Model of care delivery. You will build strong, collaborative relationships with internal teams as well as external partners to ensure patients and caregivers receive appropriate and high quality care. Assessment, care planning, coordination of care and resources, and transitional care management are foundational to the position. The Care Navigator position allows for great work-life balance, with approximately 20% remote and 80% of the time allowing you to directly impact patients, team members and community partners.

Schedule: Full time position, day shift hours, no evenings, weekends or holidays. Hours are 8am to 5pm Monday thru Thursday & 8am to 3pm on Fridays.

Location: This position entails a mix of remote work, as well as direct patient care mainly throughout Orlando, Altamonte Springs, Winter Park areas.

Salary Range: $65,000 - $70,000, Salary will be commensurate with experience.

Responsibilities:

• Conducting comprehensive assessments that include clinical, behavioral, psychosocial, and advance care planning domains.
• Reviewing current health needs, identifying goals, and developing individualized care plans.
• Helping connect members with resources and services.
• Completing required documentation.
• Collaborating with primary care teams to ensure high quality team-based care.
• Using utilization management tools to facilitate appropriate transitional care management.
• Collaborating with hospitals, rehabs, and SNFs to manage patient’s inpatient stay and desired discharge plan.
• Communicating effectively with internal and external stakeholders in order to promote Bluestone’s core values.
• Helping reduce unnecessary visits to the emergency departments as to acute settings with the goal of reducing utilization and unnecessary costs.
• Working to increase coordination of care for a vastly complex geriatric population.
• Being proficient in community resources.
• Proactively engaging with providers to identify high risk patients.

Qualifications:

Education/Certification/Experience:

• Licensed Practical Nurse or Certified Community Health Worker.
• 3-5 years of experience in case/care management or care coordination.
• Experience working directly with the Dementia population required.
• Formal training in Dementia from a credible organization (i.e. Certification as a Dementia Practitioner) is highly sought.
• Valid driver’s license required.

Knowledge/Skills/Abilities:

• Ability to work independently.
• Strong customer service, relationship building, and communication skills.
• Strong technical skills and experience with EHRs preferred.
• Demonstrated compatibility with Bluestone’s purpose, focus and values.
• Ability to travel throughout the market area as needed.
• Demonstrated ability to read, write, speak, and understand the English language.

Bluestone Benefits:

• Health Insurance.
• Dental Insurance.
• Vision Materials Insurance.
• Company paid Life Insurance.
• Company paid Short and Long-term Disability.
• Health Savings Account (with employer contribution).
• Flexible Spending Account (FSA).
• Retirement plan with 4% matching contributions.
• Eight (8) paid holidays for office closures plus two (2) floating holidays.
• Three weeks (15 Days) Paid Time Off (PTO).
• Mileage reimbursement program for field employees.
• Company sponsored cell phone, laptop and scrubs.
• Regular business hours.