Demand Planning & S&OP Manager

Franke LLC; Smyrna (TN); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Free On-Site Medical Clinic

Comprehensive benefits package starting day 1

Free life insurance

401k match up to 4%

Paid time off and 11 holidays.

Job summary

Franke LLC in Smyrna, TN is looking for a Demand Planning & S&OP Manager responsible for leading the demand planning process across multiple manufacturing facilities. This role emphasizes forecast accuracy and demands strong collaboration with various functions.

Qualified candidates will have a Bachelor’s degree in Supply Chain Management or a related field and at least 5 years of relevant experience. The position also offers comprehensive benefits including a medical clinic, life insurance, and a 401k match.

Qualifications

• 5+ years of experience in demand planning, forecasting, supply chain planning, S&OP, or related disciplines.
• Experience supporting multiple manufacturing facilities and complex product portfolios.
• Ability to analyze large data sets and translate findings into actionable business recommendations.

Responsibilities

• Develop, maintain, and continuously improve SKU-level demand forecasts for multiple plants.
• Facilitate weekly S&OP meetings and document outcomes.
• Lead OSMI reporting and analysis across all facilities.

Skills

Verbal communication skills

Leadership

Analytical skills

Organizational skills

Proficiency in Microsoft Excel

Presentation skills

Education

Bachelor's degree in Supply Chain Management, Business, Operations, Engineering, or related field

Tools

ERP systems

MRP systems

Forecasting systems

Job description

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.

About the job

The Demand Planning & S&OP Manager is responsible for leading the demand planning process for fabricated products across multiple manufacturing facilities. This role drives forecast accuracy through close collaboration with Product Management, Sales Leadership, and Operations while facilitating the Sales & Operations Planning (S&OP) process. The position serves as a key cross‑functional leader, ensuring alignment between customer demand, inventory strategy, and production capabilities. This is an individual contributor role with no direct reports but requires strong leadership, influence, and communication skills across all levels of the organization.

Key Responsibilities

Demand Planning & Forecasting

• Develop, maintain, and continuously improve SKU‑level demand forecasts for fabricated products across multiple manufacturing plants.
• Partner with Product Management and Sales Leadership to create accurate demand plans based on market trends, customer demand, product lifecycle changes, and business objectives.
• Analyze historical sales data, market intelligence, and business inputs to improve forecast accuracy and reduce variability.
• Monitor forecast performance and implement corrective actions to address forecast gaps and demand changes.

Sales & Operations Planning (S&OP)

• Facilitate weekly S&OP meetings and related planning reviews.
• Prepare and distribute meeting materials, presentations, dashboards, and supporting analyses.
• Lead discussions among Sales, Product Management, Operations, Supply Chain, and Executive Leadership to drive alignment and decision‑making.
• Document meeting outcomes, track action items, and ensure timely follow‑up and resolution of open issues.
• Provide recommendations and insights to support executive decision‑making and business planning.

Inventory Management/OSMI

• Lead Obsolete, Slow‑Moving, and Excess Inventory (OSMI) reporting and analysis across all facilities.
• Identify inventory risks and develop proactive strategies to prevent excess and obsolete inventory.
• Collaborate with cross‑functional teams to implement corrective actions and inventory reduction initiatives.
• Monitor inventory health metrics and communicate performance trends to leadership.

Cross‑Functional Collaboration

• Work closely with Product Management, Sales, Operations, Supply Chain, and Finance to align demand plans with business objectives.
• Support new product launches, product transitions, and end‑of‑life planning activities.
• Drive continuous improvement initiatives related to forecasting, planning processes, and inventory management.
• Serve as a trusted business partner and subject‑matter expert for demand planning and S&OP processes.

Requirements

Education & Experience

• Bachelor's degree in Supply Chain Management, Business, Operations, Engineering, or related field preferred.
• 5+ years of experience in demand planning, forecasting, supply chain planning, S&OP, or related disciplines.
• Experience supporting multiple manufacturing facilities and complex product portfolios.
• Experience with ERP, MRP, forecasting, and planning systems.

Required Skills & Competencies

• Excellent verbal, written, and presentation communication skills.
• Strong leadership and influencing abilities without direct authority.
• Exceptional interpersonal skills with the ability to build relationships across all organizational levels.
• Proven problem‑solving and analytical capabilities.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Ability to analyze large data sets and translate findings into actionable business recommendations.
• Demonstrated ability to facilitate meetings, drive accountability, and achieve results through cross‑functional teams.

What we offer you

• Free On‑Site Medical Clinic
• Comprehensive benefits package (Health, Vision, Dental, and More) starting day 1
• Free life insurance
• 401k match up to 4%
• Paid time off and 11 holidays.