Project Coordinator

Franke LLC; Smyrna (TN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health benefits

On-site medical clinic

Life insurance

401k match

Paid time off and holidays

Job summary

Franke LLC in Nashville, TN is seeking a detail-oriented Project Coordinator to manage assigned orders from contact to distribution. You will coordinate sales orders, schedule surveys or installations, track progress, and communicate with customers and vendors to ensure on-time delivery.

The position requires a High School Diploma or GED and at least one year of related work experience. This on-site role offers a comprehensive benefits package and opportunities within a global kitchen solutions

Qualifications

• High School Diploma or GEDrequired.
• One year of related work experience preferred.
• Strong clerical and administrative skills.

Responsibilities

• Coordinate, initiate, maintain, and follow assigned sales order and/or project responsibilities.
• Schedule or notify clients of upcoming surveys, equipment startups or installations.
• Track and report sales order/project progress as necessary.
• Generate quotes and/or process orders and determine distribution schedules with internal or external customers.
• Provide authorizations or release for products and coordinate customer PO, credit, and billing.
• Data entry throughout project life cycle and handle inbound calls and emails.

Skills

Clerical procedures

Customer service

Language skills

Mathematical skills

Reasoning abilities

Computer skills

Education

High School Diploma/GED

Tools

Word processing

Spreadsheet software

Internet software

Order processing systems

Other

Job description

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We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.

About the job

SUMMARY
Coordinates and administers assigned projects from contact to distribution.

ESSENTIAL DUTIES AND RESPONSIBILITES

• Coordinate, initiate, maintain, and follow assigned sales order and/or project job responsibilities as directed
• May schedule or notify clients of upcoming surveys, equipment startups or installations.
• Track and report sales order/project progress, as necessary.
• May work directly with internal or external customers to generate quotes and/or process orders and determine distribution schedules.
• May provide authorizations or release for products.
• Coordinate customer PO, credit, and/or billing.
• Accurate order and/or data entry throughout project life cycle.
• Making outbound calls to customer or any project stakeholder, as necessary.
• May process shipping or returned materials.
• May handle customer inquiries both over the phone and by email
• May answer incoming calls and direct to the appropriate personnel
• May be required to provide after-hours support.
• Reliable attendance is a must.
• Other duties as assigned.

Requirements

KNOWLEDGE, SKILLS AND ABILITIES

• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Language Skills: Basic Skills - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization. Ability to communicate on the phone with clients and vendors on a regular basis.
• Mathematical Skills: Basic Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
• Reasoning Ability: Basic Skills - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Computer Skills: Word Processing Software, Spreadsheet software, Internet Software, Order Processing Systems, Other

EDUCATION and/or EXPERIENCE

• High School Diploma/GED.
• One-year prior related work experience.

SUPERVISORY RESPONSIBILITIES

• Does not supervise staff.

CANDIDATE REQUIREMENTS

• Only considering candidates in the Nashville Metro Area.
• Must be fully eligible to work in the United States.

What we offer you

• Comprehensive benefits package (Health, Vision, Dental, and More) starting day 1
• Free On-site Medical Clinic for Employees
• Free life insurance
• 401k match up to 4%
• Paid time off and 11 holidays.

Important information for all executive search companies, headhunters and HR consultants

The Franke Group does not accept unsolicited support from headhunters and personnel consultants for our career opportunities. Any CV/resume vitae submitted to Franke or its employees by external recruitment agencies without a valid written recruitment agreement related to the position in question shall be deemed the sole property of our company. In the event that a candidate presented by an agency is hired in our company and there is no prior agreement, no fee will be paid.