Responsible for utilizing sales and operations processes, tools, and methodologies to improve demand planning strategy and accuracy.
Major Tasks, Responsibilities, and Key Accountabilities
- Supports the development and execution of the enterprise sales and operations process for all business segments and sales verticals.
- Assists in day-to-day demand planning, including but not limited to developing a repeatable process, developing "one-off" and recurring demand analytics, and delivering the total demand and supply plan/forecast through each process cycle.
- Develops and implements robust metrics and reporting on forecast accuracy and issues. Utilizes metrics to understand root cause and drive continuous improvement in planning accuracy.
- Coordinates all facets of the sales and operations process to provide an optimum customer service level and working capital/inventory performance. Researches, documents, shares, and implements best practice distribution industry processes and methods.
- Identifies and reconciles forecast discrepancies, risks and opportunities, and works to close gaps.
- Creates statistical forecasts and identifies and quantifies risk using established quantitative methods and application software. Retrieves, refines and analyzes data; translates complex data sets into executive level presentations.
- Collaborates with Merchandising, Sales, Marketing, Inventory, and Finance to incorporate the on-boarding of new products, retirement of old products, customer-specific inventory requirements, regulatory changes, and promotions into the demand planning process.
Nature and Scope
- Solutions require analysis and investigation.
- Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
- Manages a group or team of professional individual contributors and/or indirectly supervises support staff.
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel less than 10% of the time.
Education and Experience
- Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.