Demand and Supply Planner

Innersense Organic Beauty; Walnut Creek (CA); Sur place; USD 90 000 - 100 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Parental Leave

Flexible Spending Accounts

401k with match

Paid Time Off

Life Insurance

Résumé du poste

Innersense Organic Beauty, known for organic hair care, seeks a Demand and Supply Planner to own demand forecasting, inventory planning, and supplier coordination. You will forecast demand, manage BOMs, and collaborate with production partners to balance costs and service levels.

You’ll work with NetSuite and NetStock, and support transitions to cloud-based planning tools while driving inventory health and product launches. This role is based in Walnut Creek, CA.

Qualifications

• Experience with BOMs, lead times, and production scheduling.
• Ability to reason about margins and prioritize trade-offs.
• Experience owning Open to Buy planning for international subsidiaries.

Responsabilités

• Forecast demand and plan inventory across product portfolio.
• Coordinate production with partners based on forecasts.
• Drive inventory optimization and risk management.

Connaissances

BOMs & lead times

Production scheduling

Merchant mindset

Open to Buy

Self-directed

Analytical

Cross-functional collaboration

Communication

Formation

Bachelor’s degree in Business Administration or related

Supply Chain Management or Logistics

Outils

NetSuite

NetStock

Excel

Description du poste

Everyone has their own journey. For Greg and Joanne Starkman, their path was illuminated by their love for family, health and beauty for people and the planet. When the seasoned beauty professionals were learning to navigate busy careers and raising a family with a special-needs daughter, the most memorable advice they received was, “trust your inner sense.

Fueled by passion, personal purpose and a call to service, the visionary couple founded Innersense Organic Beauty in 2005, bringing the highest quality organic ingredients and pure actives to professional hair care.

Innersense Organic Beauty is an award-winning global leader in hair care with a complete range of safe, sustainable, and cruelty-free products that deliver pure performance and salon-quality results. As a B-Corp certified company, Innersense is committed to a path of integrity, transparency and well-being for people and the planet.

Demand and Supply Planner

We are seeking a highly skilled, detail-oriented, and organized Demand and Supply Planner to join our team. This role reports directly to the Director of Operations and is an individual contributor. You will own demand forecasting, inventory planning, and supply coordination for our product portfolio, forecasting demand, managing inventory risk, and coordinating production with our production partners, while bringing a merchant's instinct for prioritization and margin to every decision you support. This is not a pure forecasting or replenishment role. You should be comfortable working with bills of materials, component and raw material lead times, and production scheduling, not just reordering finished goods. You will not be on the production floor, but you need to understand how our products are built well enough to plan around it and speak fluently with our production partners.

What You’ll Do - Roles and Responsibilities

• Forecasting & Planning: Lead the development and continuous refinement of demand forecasts by analyzing historical sales data, market trends, and external factors such as marketing promotions, seasonal variations, and retailer/distributor purchasing forecasts. Collaborate closely with cross-functional teams, including sales, marketing, and product development, to gather input on upcoming product launches, promotional campaigns, and any other factors that may impact demand. Regularly update the forecast to align with the latest financial projections, market conditions, and supply chain capabilities. Utilize the planning tools and systems we provide to generate accurate and actionable demand plans that balance supply and demand, ensuring that inventory levels are optimized for both short-term needs and long-term growth. Provide production forecasts to our production partners on a monthly basis and adjust procurement strategies as needed to maintain efficient inventory levels while preventing stockouts and excess inventory.
• Inventory Monitoring: Leverage NetSuite and our cloud-based planning tools to track real-time inventory levels, analyze trends, and support forecasting and decision-making. You will help lead the transition to NetStock, our cloud-based inventory management system, to streamline and optimize inventory processes across the company, providing support and guidance to the team throughout the process.
• Inventory Optimization: Develop and implement strategies to optimize inventory levels, balancing stock availability and demand while minimizing excess stock and stockouts. Manage safety stock levels to ensure supply continuity in case of demand spikes, supply disruptions, or variability in lead times.
• Inventory Risk Management: Proactively manage inventory health by identifying and addressing risks related to slow-moving products, expiry dates, and potential obsolescence. Regularly review inventory to identify slow-selling SKUs and products approaching expiration. Work with marketing and sales teams to develop strategies to increase sales of at-risk products, mitigate financial exposure, and avoid waste. Implement obsolescence management practices to identify and reduce excess or obsolete stock, minimizing financial loss and optimizing inventory turnover. Collaborate with cross-functional teams to take corrective actions and implement preventive measures for at-risk inventory, ensuring that stock levels remain aligned with demand while minimizing the impact of aging or non-sellable products.
• Supply & Production Coordination: Work from bills of materials (BOMs) to understand the component and raw material requirements behind every finished SKU. Coordinate production timing and volume with our production partners based on forecasted demand and component lead times. Apply a merchant's mindset, reasoning about margin, prioritization, and trade-offs, when recommending what to build and stock first, even without final decision-making authority.
• Product Launch & Cross-Functional Collaboration: Collaborate closely with product development, marketing, sales, and production teams to ensure alignment of inventory plans with business objectives, including new product launches, packaging refreshes, and the onboarding of new retailers and distributors. You will support the successful execution of product launches by managing inventory needs, ensuring timely availability of stock, and coordinating across teams to account for lead times, packaging requirements, and cost efficiencies.
• Purchase Orders, Production Partner Coordination & Inventory Tracking: Create and issue purchase orders for finished goods, components, merchandise, and collateral based on demand forecasts. Work closely with suppliers and production partners to ensure timely delivery of inventory, maintaining accurate lead times and delivery schedules. Once goods are received, manage the receiving process in NetSuite, ensuring all items are accurately logged and tracked in the system. Maintain inventory accuracy by ensuring the timely and accurate recording of deliveries, and coordinate with production partners to resolve any discrepancies in shipments or inventory records.
• International Inventory & Order Management: Own the “Open to Buy” process for subsidiary operations, ensuring inventory levels align with projected demand. Create allocation orders for regular container shipments to ensure consistent stock levels and avoid stockouts.
• Other Duties as Assigned

What We're Looking For - Qualifications and Experience:

Required

• Demonstrated fluency with bills of materials (BOMs), component and raw material lead times, and production scheduling.
• A merchant’s mindset: able to reason about margin, prioritization, and trade-offs, even without final decision-making authority.
• Experience owning “Open to Buy” planning for international subsidiaries or distributors.
• Self-directed and able to ramp up quickly without significant training support.
• Solid analytical and problem-solving skills with the ability to interpret large datasets and generate actionable insights.
• Strong collaboration skills with the ability to work cross-functionally across teams (sales, marketing, product development, etc.).
• Excellent written and verbal communication skills, with the ability to present data and insights clearly to stakeholders at all levels.
• Ability to adapt to changing business needs and work effectively in a dynamic, fast-paced environment.

Preferred

• Minimum 3 years of experience in demand planning, supply planning, or inventory management, ideally at a company that manufactures its product in-house or through production partners.
• Experience with NetSuite or a similar ERP and cloud-based planning software, with working Excel skills (pivot tables, VLOOKUP).
• Strong understanding of inventory control, demand forecasting, and procurement processes.
• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or related field.

This is a regular, salaried, full-time, in-office position located at our headquarters in Walnut Creek, California.

Target Salary Based On Experience

The standard range for this position is $90,000 - $100,000 per year, plus bonus.

Compensation offered will be determined by factors such level, job-related knowledge, skills, experience, and competitive bonus achievement. Certain roles may be eligible for variable compensation and benefits.

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Innersense Organic Beauty offers a generous benefits package that includes: Competitive Compensation, Medical, Dental, Vision, Parental Leave, Flexible Spending Accounts, 401k program with match, Paid Time Off (including holidays and Volunteer Days), and Life Insurance for all eligible employees. Applicants must be at least 18 years old to apply.

Innersense Organic Beauty is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, race, and any other characteristic protected by State and Federal law.

We thank you for your interest in a career opportunity with Innersense Organic Beauty. Due to high volume, only those applicants selected for an interview will be contacted.