Demand Analyst

Murata; Carrollton (TX); Hybrid; USD 59,000 - 86,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401(k) matching

Hybrid work

Tuition reimbursement

Flexible spending accounts

Talent development

Job summary

Murata is seeking a Customer Demand Analyst to analyze and manage customer demand for assigned accounts to support forecasting, supply alignment, and customer satisfaction. You will translate demand signals and ERP data into actionable insights for internal stakeholders.

In this hybrid role, you will collaborate with Sales, Account Management, Supply Planning, and Finance to align demand with supply, prepare reports, and communicate trends to both technical and non-technical audiences.

Qualifications

• Bachelor's degree required in a related field.
• 3-5 years of related experience in demand planning or supply chain or equivalent.
• Strong understanding of forecasting principles and ERP system usage.

Responsibilities

• Analyze customer demand trends using historical data, forecasts, backlog, and indicators.
• Support development and maintenance of customer forecasts at product, program, and account levels.
• Monitor forecast accuracy and identify root causes of deviations.
• Collaborate with Sales and Account Management to understand customer strategies and program milestones affecting demand.
• Prepare and present demand reports and dashboards.

Skills

Demand forecasting

ERP systems

Excel

Power BI/Tableau

Communication

Analytical skills

Education

Bachelor's degree in Supply Chain Management, Business, Engineering, Economics, or related field

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Murata is a global leader in the design, manufacture and supply of advanced electronic materials, leading edge electronic components, and multi-functional, high-density modules. Murata innovations can be found in a wide range of applications from mobile phones to home appliances, and automotive applications to energy management systems and healthcare devices.

Why Consider This Job Opportunity

The Customer Demand Analyst is responsible for analyzing and managing customer demand for assigned accounts or programs to support accurate forecasting, supply alignment, and customer satisfaction. This role serves as a key interface between customers and internal stakeholders by translating customer demand signals, forecasts, and ERP data into actionable insights.

The analyst develops a deep understanding of customer demand behavior, customer ERP system processes, and the interaction between customer systems and the company’s order management and planning systems. The role is customer-facing and plays a critical part in maintaining demand stability, identifying risks, and supporting operational decision-making.

Workplace Policy

Hybrid from Irvine,CA

What To Expect (Essential Job Responsibilities)

Customer Demand Analysis & Forecasting

• Analyze customer demand trends using historical data, forecasts, backlog, schedules, and market indicators.
• Support the development and maintenance of customer forecasts at product, program, and account levels.
• Monitor forecast accuracy and demand variability, identifying root causes of deviations between forecasted and actual demand.
• Identify emerging demand risks, sudden volume changes, end-of-life signals, and ramp-up activity, and communicate findings proactively.

Customer Programs & Account Ownership

• Serve as the demand planning point of contact for assigned customer programs or accounts.
• Support regular customer forecast reviews and demand alignment meetings.
• Collaborate with Sales and Account Management to understand customer strategies, design cycles, and program milestones affecting demand.
• Ensure customer demand assumptions and constraints are clearly documented and understood internally.

Miscellaneous Job Responsibilities

Cross-Functional Collaboration

• Work closely with Supply Planning, Operations, Logistics, and Finance to align customer demand with supply capabilities.
• Provide customer-specific demand inputs to Sales & Operations Planning (S&OP) or Integrated Business Planning (IBP) processes.
• Support scenario analysis related to demand changes, capacity constraints, and supply risks.

Reporting & Communication

• Prepare and maintain demand reports and dashboards showing trends, forecast accuracy, backlog, and customer order behavior.
• Communicate complex demand data clearly to both technical and non-technical audiences.
• Escalate demand risks and opportunities with clear recommendations and supporting analysis

What Is Required (Qualifications)

• Bachelor's degree in Supply Chain Management, Business, Engineering, Economics, or a related field.
• 3-5 years of related work experience or equivalent combination of education and direct professional experience (7-10 years) in demand planning, demand analysis, customer supply chain, or related roles.
• Strong understanding of demand forecasting principles and supply chain fundamentals.
• Experience working with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and order management platforms.
• Advanced proficiency in Microsoft Excel; experience with data visualization tools (Power BI, Tableau, or similar) preferred.
• Strong analytical and problem-solving skills with high attention to detail.
• Effective written and verbal communication skills, including customer-facing interaction.

How To Stand Out (Preferred Qualifications)

• Experience supporting named customer accounts or programs in a manufacturing or high-tech environment.
• Familiarity with EDI, customer forecast collaboration tools, or system-to-system integrations.
• Experience participating in S&OP or IBP processes.
• APICS/ASCM certification (CPIM, CSCP) or equivalent.

Other

Minimum Salary: $58,605

Maximum Salary: $85,929

Perks

• Comprehensive benefits package including medical, dental, and vision insurance.
• Generous Paid Time Off including paid holidays and floating holidays.
• 401(k) employer match on retirement planning.
• Hybrid working schedule for eligible positions.
• Tuition reimbursement on approved programs.
• Flexible and health spending accounts.
• Talent Development program.