Demand Analyst

Murata Manufacturing Co., Ltd.; Atlanta (GA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) employer match

Tuition reimbursement

Hybrid work schedule

Paid holidays and floating holidays

Job summary

Murata Manufacturing Co., Ltd. is seeking a Customer Demand Analyst to analyze and manage demand for assigned accounts, translating signals and ERP data into insights that improve forecasting, supply alignment, and customer satisfaction.

The role interfaces with customers and internal teams to understand demand behavior, ERP processes, and the interplay with order management and planning systems, helping maintain demand stability and identify risks.

Qualifications

• Bachelor’s degree in Supply Chain Management, Business, Engineering, Economics, or a related field.
• 3+ years of related work experience or equivalent combination of education and direct professional experience (7-10 years) in demand planning, demand analysis, customer supply chain, or related roles.
• Experience working with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and order management platforms.
• Advanced proficiency in Microsoft Excel and experience with data visualization tools such as Power BI or Tableau is preferred.
• Understanding of demand forecasting principles and supply chain fundamentals.
• Analytical and problem‑solving skills with high attention to detail.
• Effective written and verbal communication skills, including customer‑facing interaction.

Responsibilities

• Analyze customer demand trends using historical data, forecasts, backlog, schedules, and market indicators.
• Support the development and maintenance of customer forecasts at product, program, and account levels.
• Monitor forecast accuracy and demand variability, identifying root causes of deviations between forecasted and actual demand.
• Identify emerging demand risks, sudden volume changes, end‑of‑life signals, and ramp‑up activity, and communicate findings proactively.
• Serve as the demand planning point of contact for assigned customer programs or accounts.
• Support regular customer forecast reviews and demand alignment meetings.
• Collaborate with Sales and Account Management to understand customer strategies, design cycles, and program milestones affecting demand.
• Ensure customer demand assumptions and constraints are clearly documented and understood internally.
• Develop working knowledge of customer ERP systems as they relate to forecasts, purchase orders, schedules, and demand signals.
• Understand and support data flow between customer ERP platforms and the company’s order management and planning systems.
• Identify and help resolve demand‑related system issues such as order discrepancies, forecast upload errors, or configuration mismatches.
• Partner with internal IT, planning, and operations teams to improve data quality and system effectiveness.
• Work closely with Supply Planning, Operations, Logistics, and Finance to align customer demand with supply capabilities.
• Provide customer‑specific demand inputs to Sales & Operations Planning (S&OP) or Integrated Business Planning (IBP) processes.
• Support scenario analysis related to demand changes, capacity constraints, and supply risks.
• Prepare and maintain demand reports and dashboards showing trends, forecast accuracy, backlog, and customer order behavior.
• Communicate complex demand data clearly to both technical and non‑technical audiences.
• Escalate demand risks and opportunities with clear recommendations and supporting analysis.

Skills

Analytical skills

Communication skills

Problem solving

Education

Bachelor’s degree in related field

Tools

SAP

Oracle

Microsoft Dynamics

Power BI

Tableau

Job description

Select how often (in days) to receive an alert:

For 80 years, Murata Electronics has been a tireless innovator, committed to developing technologies that profoundly change the world around us. Our solutions are inside more state-of-the-art products than you may imagine. Additionally, we enable other global companies to turn their visions into reality – from mobile communications to computers and networking, medical devices to power solutions, smart home technologies to automotive electronics. Our past innovations drive today's technology – and our present innovations are shaping tomorrow's.

Whatever the future holds, you can be sure that Murata will be a part of it.

Why Consider This Job Opportunity

The Customer Demand Analyst is responsible for analyzing and managing customer demand for assigned accounts or programs to support accurate forecasting, supply alignment, and customer satisfaction. This role serves as a key interface between customers and internal stakeholders by translating customer demand signals, forecasts, and ERP data into actionable insights.

The analyst develops a deep understanding of customer demand behavior, customer ERP system processes, and the interaction between customer systems and the company’s order management and planning systems. The role is customer‑facing and plays a critical part in maintaining demand stability, identifying risks, and supporting operational decision‑making.

Workplace Policy

Hybrid from Atlanta, GA.

What To Expect (Essential Job Responsibilities)

• Analyze customer demand trends using historical data, forecasts, backlog, schedules, and market indicators.
• Support the development and maintenance of customer forecasts at product, program, and account levels.
• Monitor forecast accuracy and demand variability, identifying root causes of deviations between forecasted and actual demand.
• Identify emerging demand risks, sudden volume changes, end‑of‑life signals, and ramp‑up activity, and communicate findings proactively.
• Serve as the demand planning point of contact for assigned customer programs or accounts.
• Support regular customer forecast reviews and demand alignment meetings.
• Collaborate with Sales and Account Management to understand customer strategies, design cycles, and program milestones affecting demand.
• Ensure customer demand assumptions and constraints are clearly documented and understood internally.
• Develop working knowledge of customer ERP systems as they relate to forecasts, purchase orders, schedules, and demand signals.
• Understand and support data flow between customer ERP platforms and the company’s order management and planning systems.
• Identify and help resolve demand‑related system issues such as order discrepancies, forecast upload errors, or configuration mismatches.
• Partner with internal IT, planning, and operations teams to improve data quality and system effectiveness.
• Work closely with Supply Planning, Operations, Logistics, and Finance to align customer demand with supply capabilities.
• Provide customer‑specific demand inputs to Sales & Operations Planning (S&OP) or Integrated Business Planning (IBP) processes.
• Support scenario analysis related to demand changes, capacity constraints, and supply risks.
• Prepare and maintain demand reports and dashboards showing trends, forecast accuracy, backlog, and customer order behavior.
• Communicate complex demand data clearly to both technical and non‑technical audiences.
• Escalate demand risks and opportunities with clear recommendations and supporting analysis.

What Is Required (Qualifications)

• Bachelor’s degree in Supply Chain Management, Business, Engineering, Economics, or a related field.
• 3+ years of related work experience or equivalent combination of education and direct professional experience (7-10 years) in demand planning, demand analysis, customer supply chain, or related roles.
• Experience working with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and order management platforms.
• Advanced proficiency in Microsoft Excel and experience with data visualization tools such as Power BI or Tableau is preferred.
• Understanding of demand forecasting principles and supply chain fundamentals.
• Analytical and problem‑solving skills with high attention to detail.
• Effective written and verbal communication skills, including customer‑facing interaction.

How To Stand Out (Preferred Qualifications)

• Experience supporting named customer accounts or programs in a manufacturing or high‑tech environment.
• Familiarity with EDI, customer forecast collaboration tools, or system‑to‑system integrations.
• Experience participating in S&OP or IBP processes.
• APICS/ASCM certification (CPIM, CSCP) or equivalent.
• Comprehensive benefits package including medical, dental, and vision insurance.
• Generous Paid Time Off including paid holidays and floating holidays.
• 401(k) employer match on retirement planning.
• Hybrid working schedule for eligible positions.
• Tuition reimbursement on approved programs.
• Flexible and health spending accounts.

Imagine the possibilities as a member of Murata'sinnovative global team.

Be an innovator - Join Murata!
Murata offers competitive compensation andcomprehensive benefits.
Equal Opportunity/Affirmative Action Employer -M/F/Disabilities/Veterans