Delta Vacations, HR Program Manager, Employee Services

Delta Air Lines, Inc.; Atlanta (GA); On-site; USD 51,000 - 82,000; Full time

Job summary

Delta Vacations, a Delta Air Lines company, is hiring an HR Program Manager, Employee Services in Atlanta to lead planning, administration, execution and continuous improvement of HR programs spanning engagement, recognition, talent development and HR operations. You will leverage feedback and data to enhance the employee experience and drive decision making.

You’ll partner with HR leaders, employees and vendors, support LMS campaigns, audits and reports, manage events and intranet content, and

Job description

With more than 50 years in business, Delta Vacations, a Delta Air Lines company, is one of the largest vacation providers in the U.S. We deliver elevated, all-in-one, customized and flexible vacation experiences designed for SkyMiles® Members. With Delta Vacations,SkyMiles Members and Travel Advisors can choose memorable getaways that feature Delta’s notable flight service to more than 330 destinations in 67 countries worldwide, combined with expertly curated hotels and activities.

With deep industry expertise, our leadership and teams go above and beyond to deliver experiences that matter for our customers, our partners and our people. We are intentionally building a more inclusive brand that reflects the diverse beliefs, cultures and experiences of our people, travelers and Travel Advisors, while fostering a workplace rooted in teamwork, diversity and innovative thinking. At Delta Vacations, culture is not just what we say, it’s how we show up every day, grounded in integrity, care, resilience and servant leadership.

In the HR Program Manager, Employee Services role, reporting directly to Manager, HR & People Engagement, you will play a key role in supporting Delta Vacations by leading the planning, administration, execution and continuous improvement of Delta Vacations' HR programs related to engagement, recognition, talent development and HR operations. You’ll leverage employee feedback, workforce insights and HR data to enhance the employee experience, influence decision making and ensure effective program delivery.

ESSENTIAL Functions:

• Lead the administration and execution of various Human Resources programs and initiatives through project planning, communications, training, surveys, stakeholder coordination, reporting and data analysis to ensure successful program delivery.
• Manage employee recognition, service anniversary, engagement and survey programs, overseeing program administration, vendor partnerships, communications, reporting, dashboard development, employee feedback analysis and routine administrative tasks to ensure seamless program delivery and a positive employee experience.
• Serve as a backup Learning Management System (LMS) administrator, leading learning campaigns, data maintenance, reporting, troubleshooting and employee support in partnership with Delta’s LMS team.
• Partner with employees, HR leaders, Delta counterparts and third-party vendors to support leave programs and work accommodations requests for various Delta Vacations divisions.
• Conduct routine audits of HR records and documentation to ensure accuracy, completeness, and compliance with established processes.
• Manage and track timely updates of HR events and team calendars, budgetary files, organization and seating charts.
• Collaborate with HR communications teams for content development, review, approval and distribution of communications related to HR programs and initiatives.
• Maintain HR programs’ company intranet content and other employee-facing information sources to ensure accurate, timely and relevant updates.
• Serves as backup to Executive Assistant and HR Partners as business needs require related to Corporate Safety and Security processes, special occasions, baby blankets, badge updates, emergency preparedness activities and other operations.
• Ensure adherence for compliance postings, departmental privacy and security policies/procedures and applicable federal, state, and local laws, including HIPAA, FMLA, ADA and Workers’ Compensation.
• Collect, analyze and interpret HR data to develop dashboards, scorecards and reports for engagement, recognition, learning and other HR programs.
• Recognize and implement ways to improve data collection methods, reporting processes and data visualization practices.
• Translate data findings into concise presentations and recommendations to inform decision-making.

WORK ENVIRONMENT

Delta Vacations Corporate Headquarters, Atlanta, Georgia

POSITION TYPE/STANDARD SCHEDULE

Full-Time, Monday through Friday; 8:30 a.m. to 5 p.m. Occasional evening and weekend may be required as job duties demand.

TRAVEL

Domestic travel may be required to fulfill assigned responsibilities.

SALARY RANGE

$50,638 - $81,712

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.