Delivery & Warehouse Support Specialist

HD Supply Management, LLC (USA); Tolleson (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

HD Supply is seeking a delivery assistant in Tolleson, AZ to help drivers with orders, load and unload merchandise, and ensure safety procedures are followed.

You will interface with customers, provide proof of delivery, and handle basic customer service issues, while performing general warehouse duties.

This role does not involve operating company-owned vehicles and offers opportunities to gain experience in logistics and distribution.

Qualifications

• 0-2 years of experience in related duties.
• HS Diploma or GED strongly preferred.
• 1+ years operating material handling equipment.
• Knowledge of warehouse procedures, requisitions, POs, invoices, and delivery documents.

Responsibilities

• Works with delivery drivers to ensure safe, accurate, and efficient delivery of customer orders.
• Inspects deliveries prior to load to ensure customer orders are accurate and free of damage.
• Assists with loading and unloading merchandise using material handling equipment.
• Makes customer calls before and during delivery.
• Interfaces with customers regarding orders, including providing proof of delivery and resolving basic customer service issues.
• Relays escalated customer concerns to distribution center leadership.
• Provides exceptional customer service by being polite and professional during deliveries.
• Performs general warehouse duties as needed.

Skills

Delivery support

Warehouse procedures

Material handling

Customer service

Education

HS Diploma or GED

Job description

HD Supply is seeking a delivery assistant in Tolleson, AZ to help drivers with orders, load and unload merchandise, and ensure safety procedures are followed.

You will interface with customers, provide proof of delivery, and handle basic customer service issues, while performing general warehouse duties.

This role does not involve operating company-owned vehicles and offers opportunities to gain experience in logistics and distribution.