Delivery Support Partner

Push Operations; Northern (KY); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Leadership programs

In-house hospitality training

Career development and advancement

Extended Health Benefits after 1 year

Direct Deposit

Job summary

Earls is seeking Delivery Support Partners to own the Take Away experience and coordinate takeout orders, working with multiple stakeholders to deliver flawless execution to the Earls standard.

You will own Take Out technology for delivery platforms, ensure top guest experiences, and uphold brand standards. The role offers flexible scheduling, hospitality training, and opportunities for advancement.

Qualifications

• A passion and commitment to hospitality, teamwork, and fun.
• Commitment to fostering a supportive and engaging experience for your team members and guests.
• Willingness to learn, and openness to feedback, coaching, and mentorship.
• The ability to legally work in the USA.

Responsibilities

• Own the Take Out technology to enhance the guest experience. Use guest interaction technology for DoorDash and UberEats to establish great delivery experiences and maintain a top DoorDash/UberEats score throughout every step of the order process.
• Deliver food excellence with every order. Ensure guests are receiving perfectly prepared food, accommodating all requests.
• Uphold the Earls brand. Represent the Earls brand by implementing all marketing assets, messaging and label standards.
• Be the ultimate team player. You’re always in support mode to ensure the Restaurant Operations team is set up for success.
• Maintain the overall cleanliness of the Take Out area. Utilize your eye for detail to help keep the overall space clean including overall maintenance and other duties as assigned.

Skills

Hospitality

Teamwork

Willingness to learn

US work eligibility

Job description

We are looking for self-starting Delivery Support Partners to own the Take Away experience for our restaurant. As a Delivery Support Partner, you will coordinate takeout orders coming from outside the restaurant and operate with various stakeholders with ease. You have a can-do attitude and always ensure a safe, comfortable and enjoyable environment for everyone. You take full ownership of the takeout business, and are known for flawless execution aligned with Earls highest standards.

Compensation: $15 - $17/hour

Hourly wage will be based on a comprehensive evaluation of each candidate's qualifications and achievements. While the range provides a general guideline, final offers will be tailored to each individual

• Competitive compensation
• Flexible scheduling to support work/life balance
• Leadership programs
• In-house hospitality and culinary training programs
• Career development and opportunity for advancement
• Extended Health Benefits (after 1 year of service and upon meeting qualifying factors)
• Direct Deposit

Responsibilities

• Own the Take Out technology to enhance the guest experience. Use guest interaction technology for DoorDash and UberEats to establish great delivery experiences and maintain a top DoorDashUberEats score throughout every step of the order process.
• Deliver food excellence with every order. Ensure guests are receiving perfectly prepared food, accommodating all requests.
• Uphold the Earls brand. Represent the Earls brand by implementing all marketing assets, messaging and label standards.
• Be the ultimate team player. You’re always in support mode to ensure the Restaurant Operations team is set up for success.
• Maintain the overall cleanliness of the Take Out area. Utilize your eye for detail to help keep the overall space clean including overall maintenance and other duties as assigned.

Qualifications

• A passion and commitment to hospitality, teamwork, and fun.
• A commitment to fostering a supportive and engaging experience for your team members and guests.
• A willingness to learn and an openness to feedback, coaching, and mentorship.
• The ability to legally work in the USA.

Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.

All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.

Here at Earls we believe our purpose is Make Life Awesome and we can’t do that without great people! Earls is committed to protecting your privacy and safeguarding your personal information. The information you provide during the recruitment process is used only to assess your qualifications and fit for a role with Earls. Anything you provide during this process will be seen only by a limited number of people on our end, and only the ones that are directly involved in the recruiting process. We ask that you are truthful and provide correct, accurate information throughout this process. We value Authenticity and Integrity at Earls and want to ensure our relationship starts on the right foot!

By ticking the box above, I certify that the information provided in this application and supporting materials provided by me is true and complete. I understand and agree that any falsification, misrepresentations, misleading statement or omission of fact either on this application, supporting materials, or during the pre-hire process will be sufficient reason for the removal of my application from consideration for employment or, if employed, immediate termination from Earls. I have authorized Earl's or an agent acting on its behalf, to collect, use and disclose my personal information as contained on this form and supporting materials for purposes of verifying this information, obtaining reference information and assessing my suitability for employment. I release all parties from any liability for any damage which may result from furnishing such information.