Delivery Supervisor

Breakthru Beverage Group; Middle River (MD); On-site; USD 55,000 - 74,000; Full time

Job summary

Breakthru Beverage Group in Middle River, MD seeks a Delivery Supervisor to lead a drivers team, ensuring safe, efficient, on-time deliveries and an outstanding customer experience. This hands-on leadership role emphasizes coaching, problem-solving, and keeping a busy operation running smoothly in a fast-paced environment.

The role involves monitoring the delivery fleet with Samsara, participating in hiring and performance management, payroll oversight, and ensuring DOT compliance.

Qualifications

• Minimum of 3 years’ experience in related area.
• Proficient PC skills using MS Office and other various computer programs including presentation software.
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills.
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.
• Analytic and Reporting skills.
• Utilize sound judgement and problem-solving skills.
• Ability to work in fast-paced, high-volume, team environment.

Responsibilities

• Effectively aide in managing the delivery operations team.
• Monitor delivery fleet using Samsara.
• Recommend and/or perform performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline.
• Maintain driver’s attendance records, sick days, vacation, etc.
• Trains drivers in the areas of safe driving, proper lifting techniques and company delivery process and procedure.
• Regular ride along with Drivers and perform observation and coaching to ensure proper customer service, productivity metric achievement, and safety practices.
• Payroll oversight including attendance records and paid time off.
• Responsible for DOT compliance, which may include DOT safety requirements and DOT drug screening.
• Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections.
• Interface with customers solving discrepancies, problems and creating a cohesive relationship.
• Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments.
• Administration of worker’s compensation, incentive and safety programs.
• Responsibly handle beverage alcohol product.
• Other duties, as assigned by the jobholder’s supervisor, may also be required.

Skills

MS Office Suite

Communication skills

Multi-tasking

Analytical skills

Problem solving

Team leadership

Presentation software

Education

Bachelor's degree in related field

Tools

Samsara

Job description

Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub).

Time Type: Full time Remote Type: Job Family Group: Market Operations

Job Description Summary: Join a fast-paced team where your leadership makes a real impact every day. As a Delivery Supervisor, you’ll lead a team of drivers, ensuring deliveries are completed safely, efficiently, and on time while creating an outstanding experience for both your team and our customers. This is a hands‑on leadership role for someone who enjoys coaching and developing people, solving operational challenges, and keeping a busy operation running smoothly. If you’re energized by leading high‑performing teams, making quick decisions, and driving continuous improvement in a dynamic environment, we want to hear from you.

Schedule: Tuesday–Friday | 11:30AM - Finish (Enjoy a 4‑day work week!)

Compensation: $54,600–$74,025 annually, plus a 10% annual bonus opportunity.

Job Description:

Job Responsibilities:

• Effectively aide in managing the delivery operations team.
• Monitor delivery fleet using Samsara.
• Recommend and/or perform performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline.
• Maintain driver’s attendance records, sick days, vacation, etc.
• Trains drivers in the areas of safe driving, proper lifting techniques and company delivery process and procedure.
• Regular ride along with Drivers and perform observation and coaching to ensure proper customer service, productivity metric achievement, and safety practices.
• Payroll oversight including attendance records and paid time off.
• Responsible for DOT compliance, which may include DOT safety requirements and DOT drug screening.
• Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections.
• Interface with customers solving discrepancies, problems and creating a cohesive relationship.
• Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments.
• Administration of worker’s compensation, incentive and safety programs.
• Responsibly handle beverage alcohol product.
• Other duties, as assigned by the jobholder’s supervisor, may also be required.

Minimum Qualifications:

• Minimum of 3 years’ experience in related area.
• Proficient PC skills using MS Office and other various computer programs including presentation software.
• Must be a results‑oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills.
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.
• Analytic and Reporting skills.
• Utilize sound judgement and problem‑solving skills.
• Ability to work in fast‑paced, high‑volume, team environment.

Preferred Qualifications:

• Maintain a valid CDL license.
• Bachelor’s degree in related field and/or equivalent training and work experience.

Physical Requirements:

• While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone.
• Occasionally carry & lift up to 65 pounds.
• Occasionally reach overhead, squat and bend.
• Frequently walk and stand for extended periods of time.

Competencies:

• May help coordinate the work of junior members of the team.
• Resolves issues which are often varied and non‑routine.
• Undertakes analysis and investigation to solve issues.

Compensation:

$54,600–$74,025 annually, plus a 10% annual bonus opportunity.

Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call [phone] and let us know the nature of your request and your contact information. We’re driven to be the industry leader in every way, including how we treat our associates. Which is why we’ve built a people‑centric, relationship‑driven culture designed to maximize career advancement, a sense of belonging, and wellness. Focused on enhancing every aspect and phase of your career, the Breakthru experience includes our commitment to your growth, belonging, and wellness. Breakthru Beverage is a family‑owned and operated company with operations across the U.S. and Canada, and more than $8 billion in annual sales driven by a team of 10,000 associates. We deliver world‑renowned brands to the doorsteps of North America’s retail, bar and restaurant businesses.