Delivery Supervisor

Reyes Holdings; Lancaster (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition reimbursement

Wellness programs

Paid time off

Health screening

Team events

Job summary

Reyes Holdings is seeking a Delivery Operations Supervisor in Lancaster, CA to lead daily delivery operations, plan driver schedules and routes, and ensure on-time deliveries. You will drive engagement by supporting and motivating staff while monitoring KPI performance and regulatory compliance.

The role emphasizes safety, efficient routing, and customer relationship management. Ideal candidates hold an associate degree with several years of supervisory experience or a strong high school

Qualifications

• Associates Degree with 3 to 4 plus years of related experience and 0 to 1 plus years supervisory experience or High School Diploma/ GED with 5 plus years of specific experience and 1 to 2 plus years of supervisory experience

Responsibilities

• Supervise daily delivery operations, planning driver schedules and routes to ensure on-time deliveries
• Foster an engaging environment and motivate employees
• Monitor driver performance, KPI analysis, and address gaps to meet targets
• Ensure DOT, OSHA, and health standards compliance; conduct safety audits
• Coordinate and adjust driver routes to balance schedules and customer demands
• Maintain positive customer relationships through communication to improve delivery efficiency
• Perform other projects or duties as assigned

Skills

Delivery supervision

Route planning

KPI analysis

Employee engagement

Regulatory compliance

Education

Associate degree

High school diploma

Job description

Why You’ll Love This Role:

• Full-time, permanent position with a trusted employer.
• Comprehensive benefits package including medical, dental, vision, and a competitive 401(k) plan.
• 401(k) with a 50% match up to the first 10% contribution, helping you plan for a secure future
• Paid training and professional development opportunities to grow your expertise and advance your career.
• Tuition reimbursement, wellness programs, and generous paid time off to support your personal and professional well-being.
• Engage in a collaborative, people-first culture with appreciation events, recognition programs, and team-building activities throughout the year.

Position Responsibilities:

• Supervise daily delivery operations, planning and schedulingincluding planning driver schedules, managing routes, and ensuring deliveries are completed on time
• Foster an environment that promotes employee engagement, taking responsibility for establishing and sustaining a culture where employees feel valued and motivated
• Ensure quality standards and productivity goals are achievedby monitoring driver performance, analyzing KPIs, and addressing any performance gaps to meet department targets
• Ensure compliance with policies, regulations and safety and health standards (DOT, OSHA, etc.) by conducting safety audits, ensuring driver adherence to protocols, and staying current on regulatory changes
• Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service hours, and workload, ensuring accurate and timely deliveries
• Establish and maintain positive customer relationshipsinternally and externally through regular communication collaboration to improve delivery efficiency and meet overall business objectives
• Other projects or duties as assigned

Required Education and Experience:

• Associates Degree with 3 to 4 plus years of related experience and 0 to 1 plus years supervisory experience or High School Diploma/General Education Degree (GED) with 5 plus years of specific experience and 1 to 2 plus years of supervisory experience

Preferred Education and Experience:

• Bachelor’s Degree

Benefits

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screening.

Equal Opportunity Employee & Physical Demands

Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check and Drug Screening

Offers of employment are contingent upon successful completion of a background check and drug screening.

Pay Transparency

Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.