Delivery Specialist: Parts Delivery & Customer Support

O'Reilly Auto Parts; Crestwood (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions from”

Medical, dental, vision insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Crestwood, MO is seeking a Delivery Specialist to operate company vehicles and deliver parts to professional customers. You will process COD deliveries, collect payments, and manage customer returns, while maintaining vehicle readiness and safety.

The role requires strong communication, attention to detail, and the ability to adapt to changing delivery situations. Bilingual skills are encouraged to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly to changing delivery situations.
• Driving record must meet company 14/18-point standard.
• Must possess a valid state driver’s license.

Responsibilities

• Operate company vehicles to deliver parts and products to customers.
• Process deliveries with handheld devices and capture customer signatures.
• Collect money on COD deliveries and secure monies.
• Return pickups: cores, warranty parts, and other returns.
• Keep vehicles clean, fueled, and inspected daily.
• Report maintenance needs or incidents to store management.
• Assist with customer service, shelving, or merchandising as needed.

Skills

Delivery safety

Interpersonal communication

Bilingual (Spanish a plus)

Attention to detail

Adaptability

Driving record compliant

Legally licensed driver

Tools

Fleet management handheld devices

Job description

O'Reilly Auto Parts in Crestwood, MO is seeking a Delivery Specialist to operate company vehicles and deliver parts to professional customers. You will process COD deliveries, collect payments, and manage customer returns, while maintaining vehicle readiness and safety.

The role requires strong communication, attention to detail, and the ability to adapt to changing delivery situations. Bilingual skills are encouraged to apply.