Delivery Specialist: Auto Parts & Customer Service

O'Reilly Auto Parts; Southgate (MI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

401(k) plan

Medical insurance

Vision insurance

Dental insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in United States is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers safely and efficiently. Responsibilities include processing deliveries with handheld devices, collecting COD payments, and picking up customer returns; some days may include cashier duties and merchandising tasks.

The role emphasizes quick adaptation to changing delivery scenarios, strong interpersonal communication, and a valid driver's license; bilingual

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
• Keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns (new, warranty, cores, etc.) and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
• Clock in/out according to company policy.
• Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks when business dictates (i.e., phones, sales and service).
• All other duties as assigned.

Skills

Interpersonal communication

Delivery operations

Adaptability

Driver's license

Job description

O'Reilly Auto Parts in United States is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers safely and efficiently. Responsibilities include processing deliveries with handheld devices, collecting COD payments, and picking up customer returns; some days may include cashier duties and merchandising tasks.

The role emphasizes quick adaptation to changing delivery scenarios, strong interpersonal communication, and a valid driver's license; bilingual