Delivery Specialist

O'Reilly Auto Parts; Middleton (WI); On-site; USD 32,000 - 48,000; Full time

Job summary

Join a dynamic team as a Delivery Specialist with an established industry player known for its growth and stability. In this role, you'll operate company vehicles to deliver automotive parts to professional customers, ensuring safety and efficiency at every turn. Your strong communication skills and ability to adapt to changing situations will be key as you navigate deliveries and customer interactions. This position not only offers a chance to contribute to a well-respected organization but also opens doors for career advancement. If you're looking for a rewarding opportunity with a focus on teamwork and customer service, this role is perfect for you.

Qualifications

• Strong interpersonal skills and ability to adapt to changing situations.
• Valid driver's license required with a good driving record.

Responsibilities

• Deliver parts and products safely and efficiently to customers.
• Perform vehicle inspections and maintain cleanliness of delivery vehicles.
• Assist customers and handle returns as needed.

Skills

Alphanumeric matching

Interpersonal communication

Adaptability

Driving record compliance

Education

Valid state driver's license

Job description

1 week ago Be among the first 25 applicants

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.

Bilingual candidates encouraged to apply.

Essential Job Functions

1. Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
2. Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
3. Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
4. Secure delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected at all times.
5. Pick up customer returns, such as new, warranty, cores, etc., and fill out driver return slip.
6. Communicate any issues or special needs from customers to store management.
7. Report vehicle maintenance needs, accidents, or damage immediately to store manager.
8. Ensure fuel tank is filled and lock and secure vehicle at the end of the day.
9. Clock in/out according to company policy.
10. Perform additional duties such as customer service, sweeping, stocking, merchandising, running errands, handling core returns, and managing stock orders.
11. Assist customers, serve as a cashier, or support merchandising tasks as needed.
12. Perform other duties as assigned.

Skills, Education, Knowledge, Experience, and Abilities

Required:

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly to changing delivery situations.
• Driving record must meet company standards (14/18-point system).
• Legally required to possess a valid state driver's license and meet driving eligibility requirements.

Desired:

• Familiarity with automotive parts.
• Ability to operate light store equipment.
• Fluency in multiple languages, especially Spanish.

O’Reilly Auto Parts offers a proven track record of growth and stability, with opportunities for career advancement within the organization.