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The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.
Essential Job Functions
- Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
- Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
- Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
- Keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
- Pick up customer returns, e.g., new, warranty, cores, etc., and fill out driver return slip.
- Communicate any problems or special needs from customers to store management.
- Report vehicle maintenance needs, accidents, or vehicle damage immediately.
- Ensure fuel tank is filled and lock and secure the vehicle at the end of the day.
- Clock in/out according to company policy.
- Perform other duties as assigned, including customer service, stocking, merchandising, running errands, handling core returns, and stock orders.
- Assist customers, serve as a cashier, or help with merchandising when needed.
Skills, Education, Knowledge, Experience, Abilities
Required:
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Adaptability to changing delivery situations.
- Driving record must meet company standards (14/18-point system).
- Possess a valid state driver's license and meet driving eligibility requirements.
Desired:
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
O’Reilly Auto Parts offers growth opportunities and values promoting from within, supporting your career development.