Delivery Specialist

The Faulkner Organization; Doylestown (Bucks County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

401k with company match

Paid time off & paid holidays

Employee discounts

Employee referral bonuses

Annual reviews and merit increases

Employee discounts

Employee referral bonuses

Annual reviews and merit increases

Job summary

An automotive service organization in Doylestown is seeking a Delivery Specialist to assist customers with technology in their new purchase. Responsibilities include demonstrating features of Mercedes Benz products, taking customers on test drives, and providing exceptional customer service. The ideal candidate should have customer service experience and strong communication skills. This position offers competitive hourly pay plus commission and is part of a family-owned automotive group.

Qualifications

• Applicants must be at least 18 years old and have a clean, valid driver's license.
• Minimum of 2 years' experience in customer service is highly preferred.
• Commitment to exceptional customer service.
• Ability to understand manufacturer's specifications.

Responsibilities

• Assist customers with technology related to their new purchase.
• Explain and demonstrate options and technology on Mercedes Benz products.
• Take customers on test drives and guide them through technology usage.
• Interface with customers before, during, and after the purchase.

Skills

Customer service skills

Written and oral communication skills

Teamwork

Driver's license

Education

High School Diploma or equivalent

Tools

Mercedes-Benz product knowledge

Job description

Delivery Specialist

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Delivery Specialist to join our team at our Mercedes Benz location! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Delivery Specialist Benefits include:

• Top-tier benefits: Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

As a Delivery Specialist, you will assist customers with the technology involved with their new purchase! In this position, you will work directly with our customers to explain and demonstrate the different options and technology available on Mercedes Benz products, as well as take them on test drives and help them with the technology. Many of our customers research our products and services online, so we are looking specifically for candidates that are comfortable working with different levels of technology to help engage new customers and retain current customers. You will be responsible for interfacing with customers before, during and after purchase, so we are looking for candidates with great customer service skills! This position is paid hourly plus commission.

The typical schedule for a Delivery Specialist is Monday through Saturday with one day off during the week.

Delivery Specialist Requirements

• Applicants must be at least 18 years old and have a clean, valid driver's license
• High School Diploma or equivalent
• Minimum of 2 years' experience in customer service is highly preferred!
• Commitment to exceptional customer service
• Strong written and oral communication skills
• Ability to work well in a team environment
• Ability to understand manufacturer's specifications

About Faulkner: The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.