Delivery Operations Lead

Domino's Franchise; Rocky Mount (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading pizza franchise in Rocky Mount, NC is seeking a team leader to manage delivery drivers and customer service representatives. This role involves ensuring timely order processing, handling cash deposits, conducting inventory counts, and promoting pizza products. Ideal candidates exhibit strong leadership and customer service skills. A dynamic work environment is fostered, aiming for maximum customer satisfaction.

Qualifications

• Proven leadership experience in a fast-paced environment.
• Strong customer service skills and ability to address complaints effectively.
• Comfortable using a computer-based order entry system.

Responsibilities

• Lead a team of delivery drivers and customer service representatives.
• Ensure timely order processing and accurate deliveries.
• Handle nightly cash deposits and inventory counts.
• Promote and sell pizza products and specials.

Skills

Leadership skills

Customer service

Conflict resolution

Inventory management

Teamwork

Job description

A leading pizza franchise in Rocky Mount, NC is seeking a team leader to manage delivery drivers and customer service representatives. This role involves ensuring timely order processing, handling cash deposits, conducting inventory counts, and promoting pizza products. Ideal candidates exhibit strong leadership and customer service skills. A dynamic work environment is fostered, aiming for maximum customer satisfaction.