Delivery Operations Lead

HD Supply Management, LLC (USA); Boston (MA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(K) with company match

Paid Holiday, Vacation, Personal Time

Job summary

HD Supply is seeking an experienced transportation professional to facilitate load management and dispatch of dedicated drivers. The role trains and supports the transportation team and requires operation of a company or rental vehicle with ongoing MVR monitoring and a valid license.

The position emphasizes accurate route planning, customer service during deliveries, and adherence to DOT regulations. It offers opportunities to lead and improve daily operations within the distribution network.

Qualifications

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.
• 3+ years of experience operating material handling equipment.
• No more than 2 minor accidents in the past rolling 3 years.
• No more than 2 moving violations in the past rolling 3 years.
• Wholesale distribution experience.

Responsibilities

• Coordinates the loading and dispatching of all driver routes.
• Oversees pre- and post-trip inspections per DOT regulations and internal policies.
• Conducts daily route planning and optimization for drivers.
• Serves as the primary contact for all driver-related issues.
• Coaches and trains drivers on policies and procedures; provides feedback to management.
• Reviews order manifests to ensure orders and routes are complete and accurate.
• Delivers customer orders within a service area and interfaces with customers on issues.
• Provides excellent customer service during deliveries.
• Gives feedback to management on escalated customer service and sales concerns.

Skills

Delivery driving

MHE operation

MVR compliance

Education

Technical certification or associate degree

Job description

HD Supply is seeking an experienced transportation professional to facilitate load management and dispatch of dedicated drivers. The role trains and supports the transportation team and requires operation of a company or rental vehicle with ongoing MVR monitoring and a valid license.

The position emphasizes accurate route planning, customer service during deliveries, and adherence to DOT regulations. It offers opportunities to lead and improve daily operations within the distribution network.